Civils and stations

15.03.18

Network Rail sees more than £200m in retail sales in Q4 2017

Retail sales at Network Rail managed stations grew by 3.5% in the final quarter of 2017, it was revealed today.

Between April and December 2017 over 630 million people travelled through or visited Network Rail managed stations, spending more than £594m in its retail stores.

The organisation’s 17 stations saw sales grow by 3.5% between October and December 2017, compared to the previous year.

This growth is more than three times larger than the wider retail industry, which grew by 1.1% over the same period, but challenging trading conditions led to a small like-for-like sales growth of just 0.08%.

Despite this period of lowest non-food growth figures since March 2009, over 66 million people visited a retail outlet in a Network Rail managed station, spending almost £206m.

Network Rail has said that there was a direct link between its investment in stations and an increase in sales and satisfaction, with four of the top five stations for total sales growth having seen significant recent investment.

Four of the top five stations were in London, but Birmingham New Street, Manchester Piccadilly, Edinburgh and Glasgow also seeing significant sales growth.

Network Rail also reports an increase in customer satisfaction in stations that have seen investment, with recent “significant rises” in Paddington and London Bridge.

David Briggs, managing director of Network Rail Property, said that the figures demonstrate a demand for travel point retail at its stations.

“Despite the flat like-for-like growth this quarter, station users continue to be drawn to the variety and convenience of our offer and the exciting range of retail partners we have is helping our stations become destinations in their own right.

“Network Rail station and retail colleagues will continue to work hard with all the retail occupiers to deliver the varied retail offer that passengers and customers across the country tell us they want in our managed stations,” he added.

Top image: georgeclerk

Have you got a story to tell? Would you like to become an RTM columnist? If so, click here.

Comments

There are no comments. Why not be the first?

Add your comment

 

rail technology magazine tv

more videos >

latest rail news

Network Rail starts consultation to remove worst rail bottle-neck in UK

17/10/2018Network Rail starts consultation to remove worst rail bottle-neck in UK

Network Rail has announced a public consultation into proposals for a major rail upgrade to the ‘Croydon bottle-neck’ on the Brighton... more >
HS2 plans to transform Leeds station approved by council

17/10/2018HS2 plans to transform Leeds station approved by council

Councillors have endorsed a “milestone” plan to transform Leeds station in preparation for HS2 arriving in the region. The Leeds... more >
Paddington: New GWR Hitachi train takes down rail network whilst on its test run

17/10/2018Paddington: New GWR Hitachi train takes down rail network whilst on its test run

A brand-new test train has “severely damaged” overhead electric wires, causing massive disruption to all trains going into and out of... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

The East Coast franchise report tells us what we already knew: it was a bid set up to fail

18/09/2018The East Coast franchise report tells us what we already knew: it was a bid set up to fail

RTM's Jack Donnelly assesses what the Transport Committee's latest report on the VTEC franchise means for the industry as a whole “Even now, there is no concrete plan, nor timescales, for the interim operator of this franchise. From our inquiry, we cannot be sure, and cannot reassure passengers or public, that the arrangements ... more >
read more blog posts from 'the sleeper' >

comment

Northern Powerhouse Rail: The need for change

18/09/2018Northern Powerhouse Rail: The need for change

Northern Powerhouse Rail (NPR) will be transformational for the north – it will change the way people live, work, and play. It will rebalan... more >
Innovation through people and technology

18/09/2018Innovation through people and technology

Ian Prosser, HM chief inspector of railways and director of railway safety at the ORR, picks out the key industry challenges to focus on based on... more >
Why we all must mind the gap

18/09/2018Why we all must mind the gap

Clair Mowbray, chief executive of the National College for High Speed Rail (NCHSR), explains how we can all ensure the UK’s next generation... more >
3D printing: from virtual to real

11/09/20183D printing: from virtual to real

Like so many other technological advancements, 3D printing has moved from being the stuff of science fiction, through niche industrial applicatio... more >

rail industry focus

View all News

interviews

Going global: an interview with Network Rail’s Leevan Finney

29/08/2018Going global: an interview with Network Rail’s Leevan Finney

RTM’s Jack Donnelly sat down with one of the leading minds behind Network Rail’s most advanced and innovative rail maintenance techno... more >