HS2

06.07.16

GTR ‘underestimated’ London Bridge impact, says Horton

The Southern franchise’s ongoing problems are due to a failure to predict the impact of works at London Bridge and a shortage of drivers, the CEO of operating company Govia Thameslink Railway (GTR) told the Transport Select Committee.

In an appearance before MPs yesterday, Charles Horton said: “I think it’s commonly understood now that the impact of the works at London Bridge was underestimated right across the industry.”

Dyan Crowther, GTR’s chief operating officer, said that GTR had estimated the works would lead to 1% delays, when in fact it had been closer to 7%.

There have been extensive delays to services into London Bridge following the major rebuild programme.

Horton said: “I am extremely sorry to all our customers for the poor service that they have experienced, particularly in the past few weeks.”

GTR suffered the biggest drop in PPM of all train companies last month, and Southern services in particular have been hit by delays, linked to strikes organised by RMT over the introduction of driver operated only trains.

Horton added that GTR was now undertaking a remedial plan, including recruiting additional drivers, further improvements to the reliability of rolling stock, and adding additional managing posts.

However, he said that although GTR had undertaken the UK’s biggest ever driver training programme after taking over the franchise and had already made “substantial progress” in recruiting new drivers, but the improvements would not be seen for a while because it took 14 months to train drivers.

Mick Cash, general secretary of RMT, also appeared before the committee, where he denied allegations that the high level of sickness absence among Southern staff was linked to the RMT strikes.

“I can assure you it isn’t being organised,” he said, adding that the staff sickness was due to “increased levels of stress” and GTR should meet with staff to resolve the issues.

Have you got a story to tell? Would you like to become an RTM columnist? If so, click here.

Comments

Dick   07/07/2016 at 14:33

Pricks

Rajput   08/07/2016 at 12:39

Same was done with SE and now GTR. Nepotism or favoritism never wins.

Lutz   08/07/2016 at 14:53

I wonder what steps NR is taking to fix the issues that caused this, and whether those issues will have been resolved before the closure of platforms at Waterloo for a month in August 2017?

Add your comment

 

related

rail technology magazine tv

more videos >

latest rail news

Chiltern main line sees multi-million-pound investment to prevent landslips

29/05/2020Chiltern main line sees multi-million-pound investment to prevent landslips

Passengers who use the Chiltern main line will be able to make more reliable journeys following major work to secure a railway embankment in Warw... more >
Ep 11. With Invisi Smart shield you can confidently touch a ticket machine, Saba Yussouf

28/05/2020Ep 11. With Invisi Smart shield you can confidently touch a ticket machine, Saba Yussouf

Saba Yussouf, CEO of Invisi Smart Technologies UK, joins host Ailsa Cowen for episode 11 of Rail Technology Magazine's podcast Track Talk. T... more >
Revolutionary £2.7bn plan for Derbyshire’s links to HS2 hub station at Toton

28/05/2020Revolutionary £2.7bn plan for Derbyshire’s links to HS2 hub station at Toton

A £2.7bn transport plan to deliver fast and frequent connections to the HS2 East Midlands Hub station at Toton and key development sties ac... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

Maximising efficiency requires investment in data, but it’s rewards for rail could be extensive

14/11/2019Maximising efficiency requires investment in data, but it’s rewards for rail could be extensive

Rail Technology Magazine’s Matt Roberts explains the significant role data can play within the future development of the rail industry. Standing as a cornerstone of the UK transport network, the rail industry is forever striving to innovate and maximise efficiency in all aspects of its work. Data is just one such way of achievi... more >
read more blog posts from 'the sleeper' >

comment

The challenge of completing Crossrail

05/07/2019The challenge of completing Crossrail

With a new plan now in place to deliver Crossrail, Hedley Ayres, National Audit Office manager, major projects and programmes, takes a look at ho... more >
Preparing the industry to deliver trains for the future

04/07/2019Preparing the industry to deliver trains for the future

The move to decarbonise the rail network involves shifting to cleaner modes of traction by 2050. David Clarke, technical director at the Railway ... more >
Sunshine future beckons for South Wales Railways, says 10:10 Climate Action’s Leo Murray

02/07/2019Sunshine future beckons for South Wales Railways, says 10:10 Climate Action’s Leo Murray

Smart electrification is the way to boost clean energy resources, argues Leo Murray, director at 10:10 Climate Action. Contractors are clear... more >
Ambition doesn’t have to be expensive, says Midland Connect's Maria Machancoses

02/07/2019Ambition doesn’t have to be expensive, says Midland Connect's Maria Machancoses

The TCR Midlands conference is only days away and tickets are going fast for the sector event of the year at the Vox Conference Centre in Birming... more >

rail industry focus

View all News

interviews

Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

24/06/2019Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

Andrew Haines, the Chief Executive of Network Rail, has told the Today programme on Radio 4's BBC’s flagship news programme that he wo... more >