HS2

03.04.19

ORR approves action improvement plan from Network Rail

An action plan from Network Rail to improve its performance in response to enforcement action taken against it in November last year has been given approval by the ORR.

Network Rail has set out how it intends to improve its poor performance by working in collaboration with train operators to establish a new performance management system, improve its response to incidents, and increase its operational capacity.

Last year Network Rail’s punctuality and reliability levels dropped to their lowest point since the five-year control period began, causing the ORR to issue a provisional order requiring it to take urgent action to address its failings.

The ORR’s half-year Network Rail Monitor found that the extreme weather from snow to severe heat and issues implementing the chaotic May timetable changes have all contributed the infrastructure manager’s poor performance.

But Network Rail’s detailed response outlines a number of new actions it is taking to identify and address the underlying issues which “have led to a prolonged deterioration in punctuality and reliability.”

These include establishing a new performance management system which will give a clearer understanding of the factors causing delays.

Network Rail said it will improve its response to incidents and shorten the time taken to recover to a normal service after disruption, and will also up its recruitment and staff training to increase its operational capacity.

Graham Richards, director of planning and performance at ORR said: “There must be no let-up in the drive to improve performance and we will be making sure Network Rail delivers on its promised steps aimed at improving performance for passengers and freight customers.

“We are pleased to see that Network Rail has reacted positively to our enforcement action and has a thorough plan to identify and tackle the root causes of the deterioration of punctuality.”

Last week the ORR announced it was also introducing new regulations to hold Network Rail to account by targeting the areas that have the most serious impact on passengers and funders, as well as looking at hitting senior manager’s bonuses for missed performance targets.

Comments

There are no comments. Why not be the first?

Add your comment

 

related

rail technology magazine tv

more videos >

latest rail news

Government announces HS2 review, 'go or no-go' decision by year-end

21/08/2019Government announces HS2 review, 'go or no-go' decision by year-end

The government is set to launch a review into the HS2 project, transport secretary Grant Shapps has announced. The review into the high-spee... more >
New train station part of £218m Chelmsford regeneration

20/08/2019New train station part of £218m Chelmsford regeneration

As part of a major £218m regeneration of Chelmsford, a new train station is set to be constructed to improve transport infrastructure in th... more >
Mid-Cheshire Line speed increase after £800k rail upgrade

19/08/2019Mid-Cheshire Line speed increase after £800k rail upgrade

Following the completion of an £800,000 investment into new railway tracks, passenger trains operating on the Mid-Cheshire Line betwee... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

Network Rail’s Anna-Jane Hunter on, NPR, TRU, HS2 and supply chain opportunities

12/08/2019Network Rail’s Anna-Jane Hunter on, NPR, TRU, HS2 and supply chain opportunities

Anna- Jane Hunter, is a ‘proud northerner’ and is passionate about continuing the investment and success story of rail across the North.  She plays a key role in working with government and northern leaders to enable the network to carry on thriving. We caught up with Anna-Jane, for her expertise and insight into connecti... more >
read more blog posts from 'the sleeper' >

comment

The challenge of completing Crossrail

05/07/2019The challenge of completing Crossrail

With a new plan now in place to deliver Crossrail, Hedley Ayres, National Audit Office manager, major projects and programmes, takes a look at ho... more >
Preparing the industry to deliver trains for the future

04/07/2019Preparing the industry to deliver trains for the future

The move to decarbonise the rail network involves shifting to cleaner modes of traction by 2050. David Clarke, technical director at the Railway ... more >
Sunshine future beckons for South Wales Railways, says 10:10 Climate Action’s Leo Murray

02/07/2019Sunshine future beckons for South Wales Railways, says 10:10 Climate Action’s Leo Murray

Smart electrification is the way to boost clean energy resources, argues Leo Murray, director at 10:10 Climate Action. Contractors are clear... more >
Ambition doesn’t have to be expensive, says Midland Connect's Maria Machancoses

02/07/2019Ambition doesn’t have to be expensive, says Midland Connect's Maria Machancoses

The TCR Midlands conference is only days away and tickets are going fast for the sector event of the year at the Vox Conference Centre in Birming... more >

rail industry focus

View all News

interviews

Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

24/06/2019Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

Andrew Haines, the Chief Executive of Network Rail, has told the Today programme on Radio 4's BBC’s flagship news programme that he wo... more >