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National Passenger Survey shows satisfaction at 82%

19/06/2013National Passenger Survey shows satisfaction at 82%

Overall passenger satisfaction with the rail network remains high at 82%, the latest National Passenger Survey (NPS) shows. Satisfaction has fallen slightly in the latest survey, covering Ja... more >
Government ‘backing the wrong horse’ with HS2

18/06/2013Government ‘backing the wrong horse’ with HS2

Demand for HS2 has likely been “overestimated” by oversimplified Government modelling, a think tank has argued in a new report. The New Economics Foundation (Nef) has criticised ... more >
Smart ticketing launched for Manchester

17/06/2013Smart ticketing launched for Manchester

TfGM has introduced a new smart ticketing system for Manchester, to be known as the ‘get me there’ scheme. It will cover Metrolink trams, buses and rail services with roll-out beginni... more >
Strategic Rail Freight Interchange plans ‘not legally flawed’

19/06/2013Strategic Rail Freight Interchange plans ‘not legally flawed’

St Albans council has been refused legal acti... more >
First aid training for New Street workers

19/06/2013First aid training for New Street workers

Construction workers on the Birmingham New St... more >
National Passenger Survey shows satisfaction at 82%

19/06/2013National Passenger Survey shows satisfaction at 82%

Overall passenger satisfaction with the rail ... more >
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interviews

Easing the bottleneck

01/04/2013Easing the bottleneck

Mark Langman, Network Rail route managing director for Wales, spoke to RTM about the recent Lou... more >
TRACK21: Railway track for the 21st century

01/04/2013TRACK21: Railway track for the 21st century

Professor William Powrie FREng, principal investigator of TRACK21 at the University of Southamp... more >
Manchester's new man in charge

01/04/2013Manchester's new man in charge

Dr Jon Lamonte, the former head of Tube Lines, has recently taken over as chief executive of Tr... more >
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featured articles

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rail industry events

YRP Three Peaks by Rail

22 Jun 2013

In 2013 Young Railway Professionals are supporting Railway Children in a number of physical cha...

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Elmia Nordic Rail & Elmia Future Transport

08 Oct 2013 09:00

The Nordic countries are investing heavily in their railway systems due to a huge lack of capac...

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Dinner at the Roundhouse 2013

10 Oct 2013 18:00

Organised by Mainspring Headline sponsor Garrandale To book your table contact Roy Rowlan...

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UK Rail Industry Awards (UKRIA)

20 Feb 2014 18:00

Welcome to the UK Rail Industry Awards The UK rail industry’s most prestigious annua...

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events calendar

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rail industry focus

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'the sleepers' daily blog

Room for improvement

19/06/2013Room for improvement

Passenger satisfaction is largely unchanged from last year, the latest survey from Passenger Focus shows. While bad weather and infrastructure in need of repair has contributed considerably ... more >
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Enhancing innovation in the rail sector

01/05/2013Enhancing innovation in the rail sector

Annette Gevaert is director of rail and trans... more >
Sentinel 2

01/04/2013Sentinel 2

Darren Gamage, technology services director a... more >
Stabilising the Hooley Cutting

01/04/2013Stabilising the Hooley Cutting

At Hooley near Croydon, a team of engineers i... more >
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rail technology magazine tv

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editor's comment

01/04/2013Media leaders

Welcome to this special Railtex 2013 edition of Rail Technology Magazine. The RTM team is looking forward to what is always a fantastic show, with so much to see, a huge number of people to meet and catch up with, and a great programme of talks, seminars, discussion sessions and demonstrations. So it is no coincidence that we have used this special 240-page issue of the magazine to launch our new branding, as you will see on the front cover. A fingerprint is unique, and so is... read more >

last word

Customer service innovation

Customer service innovation

Recently RTM’s Sleeper blog asked how innovation could help improve customer service within the rail industry. Anthony Smith, Passenger Focus chief executive, gives us his view. Rail is a boom industry; more and more people are choosi... more > more last word articles >

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