London Underground and TfL

25.04.18

Half of London Tube and train journeys made with contactless

Half of all Tube and rail pay as you go journeys are regularly made using contactless payment or mobile devices, the latest figures from TfL have revealed.

The payment method was launched on buses in December 2012 and across London Tube and rail services in September 2014, and is now being used to make around 17 million journeys a week across the capital.

Since its launch there have been over 1.7 billion journeys made across the city using contactless.

Two years ago just 25% of journeys in London were made using contactless.

Its use on buses and trams has also increased significantly, with contactless now being used for 45% of all pay as you go journeys.

Some stations including Blackfriars, Canary Wharf and Clapham Common are consistently seeing 60% of all pay as you go journeys being made with contactless.

Around one in eight contactless journeys in London are made using a mobile phone or smart device.

The contactless system automatically calculates the best fare based on the customer’s journey history and charges them at the end of the day, potentially saving money compared to buying a one day travel card.

Contactless customers also benefit from weekly capping, which will be expanded to Oyster card users later this year.

Shashi Verma, chief technology officer at TfL, said: “Contactless ticketing has made travelling in and around London and the south east by bus, Tube or rail quick, convenient and affordable.

“We're delighted with how popular this innovation has become and, with the future extension of this technology across the Elizabeth line, even more customers will benefit in the future. We are also now working with other world cities to share our experience and knowledge to help them introduce a similar ticketing system in the coming years.”

Richard Koch, director of cards at UK Finance, added: “Contactless payments have transformed public transport in the capital, making millions of journeys each week quicker and easier.

“Passengers no longer have to waste time queuing for paper tickets and can enjoy the benefit of weekly capped fares.”

Steve Chambers, public transport campaigner at Campaign for Better Transport, said: “The rise in the number of people making contactless payments proves that if people are offered multiple ways to pay for their ticket they will use them, which is a good thing.

“We are also pleased to see the Oyster card gaining all the features of contactless later this year, bringing more benefit to London's commuters.”

 

Enjoying RTM? Subscribe here to receive our weekly news updates or click here to receive a copy of the magazine!

Comments

There are no comments. Why not be the first?

Add your comment

 

rail technology magazine tv

more videos >

latest rail news

Network Rail seeks £45m integration partner for ECML digital railway

20/11/2018Network Rail seeks £45m integration partner for ECML digital railway

Network Rail has today launched the search for a private-sector partner to deliver a major digital railway transformation across the East Coast M... more >
ORR launches review into Delay Repay claims companies

20/11/2018ORR launches review into Delay Repay claims companies

The ORR has today launched a review into the role of Delay Repay claims companies in assisting customers with compensation claims when their rail... more >
Greater Anglia installs innovative WSP braking system across rural services

20/11/2018Greater Anglia installs innovative WSP braking system across rural services

Greater Anglia has fitted an innovative new braking system known as Wheel Slide Protection (WSP) to more of the rural trains across its network. ... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

Crossrail and Crossrail 2: in the public eye

20/11/2018Crossrail and Crossrail 2: in the public eye

Since the shock announcement of the delay to Crossrail in September, taxpayers and decision-makers alike have been anxious to find out the latest updates to the two projects. RTM’s Jack Donnelly headed to Whitehall to report on what their bosses have to say about the schemes. Despite... more >
read more blog posts from 'the sleeper' >

comment

Introducing iPort

20/11/2018Introducing iPort

Steve Freeman, managing director of iPort Rail, introduces the UK’s newest inland freight terminal. The UK’s newest inland rail ... more >
Maintaining light rail

20/11/2018Maintaining light rail

Dr Adam Bevan, Professor Paul Allen and Professor Jay Jaiswal, of the Institute of Railway Research, take a look at new rail asset management tec... more >
dessan Design in the digital railway

20/11/2018dessan Design in the digital railway

Denise Watkins, business development manager at Hitachi Information Control Systems Europe (HICSE), discusses her organisation’s exciting n... more >
Challenging the perceptions of rail

13/11/2018Challenging the perceptions of rail

Darren Caplan, chief executive of the Rail Industry Association (RIA) explains how the RIA Rail Fellowship Programme is challenging people’... more >

rail industry focus

View all News

interviews

Network Rail seeks £45m integration partner for ECML digital railway

20/11/2018Network Rail seeks £45m integration partner for ECML digital railway

Network Rail has today launched the search for a private-sector partner to deliver a major digital railway transformation across the East Coast M... more >