Network Rail regulation and performance

17.04.18

Failure to stop events increased by 10,000 in four years

Trains in Britain miss scheduled stops an average of 160 times a day, according to recent figures from Network Rail.

A Freedom of Information (FoI) request by the BBC revealed that in the financial year up to 23 February, over 52,000 services out of a planned six million had one or more failure to stop events.

Almost a third of these were on services operated by Govia Thameslink (GTR), with 16,000 failure to stop events in that period.

The figures showed that there were 10,000 more failure to stop events in the last financial year than in 2014-15.

A spokesperson for GTR said that skipping a stop is only ever a last resort when a train that is running late would prolong the disruption.

“We operate the country's most congested rail network and with a train departing every 27 seconds on average, even a minor delay to one train can cause a widespread and long-lasting knock-on effect to many other services and passengers across many routes,” they added.

The spokesperson also pointed out that there is no financial incentive for operators to miss a stop because it counts as a partial cancelation, which incurs a financial penalty.

Jacqueline Starr, managing director of customer experience for the Rail Delivery Group, said that, overall, less than 1% of stops are not made.

“This only happens as a last resort to prevent delayed services causing further disruption and while we understand this is frustrating, we ensure there are alternative options for customers to continue their journeys,” she explained.

Network Rail data has shown that primary delay from incidents has stayed relatively stable, but that reactionary delays have started to increase as the network has become more congested.

Starr added: “Working together, the partnership railway is delivering a long-term plan to change and improve, boosting punctuality by easing pressure on the busiest parts of the network.

"While the number of incidents causing delays and cancellations is going down, each incident is having a bigger impact due to congestion on the network and this is something that we are working hard together to get right.”

A Department for Transport spokesperson concluded: “While any inconvenience caused by stop-skipping to passengers is regrettable, it helps restore the timetable, benefitting many more people across the wider network.”

Top image: Gareth Fuller PA Wire

Have you got a story to tell? Would you like to become an RTM columnist? If so, click here.

Comments

There are no comments. Why not be the first?

Add your comment

 

related

rail technology magazine tv

more videos >

latest rail news

ScotRail expands new Hitachi electric trains to Glasgow routes

18/02/2019ScotRail expands new Hitachi electric trains to Glasgow routes

ScotRail’s new Hitachi electric trains are to be rolled out across Glasgow as the operator extends its £475m... more >
40-year-old Pacer trains in East Lancashire gone by end of the year, assures Northern

18/02/201940-year-old Pacer trains in East Lancashire gone by end of the year, assures Northern

Northern has assured passengers that it will replace all of its 40-year-old Pacer trains on the East Lancashire line by ... more >
Rail industry proposes ending peak-tickets in ‘radical’ overhaul of rail fares

18/02/2019Rail industry proposes ending peak-tickets in ‘radical’ overhaul of rail fares

Train operators have called for a major reform of the rail fare system which would scrap peak and off-peak ticket pricin... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the TOC, gives RTM an update on the innovative scheme. Recognising that young people are more likely to take a risk trespassing on railway tracks, C... more > more last word articles >

'the sleepers' daily blog

Williams Rail Review: The end of saying sorry?

05/02/2019Williams Rail Review: The end of saying sorry?

Keith Williams’ ongoing Rail Review presents a golden opportunity to rebuild the industry’s weakened relationship with its users and set it on a better track for the future, argues David Sidebottom, passenger director at Transport Focus. Passengers waiting at stations today are not peering down the line looking for a strategy ... more >
read more blog posts from 'the sleeper' >

comment

TrackWater: Embracing data in flood prevention

05/02/2019TrackWater: Embracing data in flood prevention

Mike Harding, from Lancaster University’s Data Science Institute, introduces us to TrackWater: an innovative project between Lancaster Univ... more >
High-speed rail cannot stand in isolation

05/02/2019High-speed rail cannot stand in isolation

Last year, the Scottish Government announced two feasibility studies to better understand the economic and environmental implications of options ... more >
Flying Banana reaps the fruit of its labour

05/02/2019Flying Banana reaps the fruit of its labour

Steve Quinby, Network Rail’s head of data collection, gives us the rundown on the state-of-the-art ‘Flying Banana’ train. ... more >
Introducing the new Passenger Assist app

05/02/2019Introducing the new Passenger Assist app

Jacqueline Starr, managing director of customer experience at the Rail Delivery Group, explains how a new app developed for the rail industry wil... more >

rail industry focus

View all News

interviews

TfN Strategic Transport Plan: not just for transport's sake

22/01/2019TfN Strategic Transport Plan: not just for transport's sake

Peter Molyneux, Transport for the North’s (TfN’s) strategic roads director, has been leading on the development of the seven economic... more >