Rail franchises operators & contracts

ORR announces package of measures to improve railway services

16.07.08: The Office of Rail Regulation has set out plans that will enable the rail industry to deliver much more for passengers and freight customers. This will include more capacity, greater reliability, higher frequency and longer trains, faster journe...

Teasel works with Northern Rail to deliver SAP success

Teasel works with Northern Rail to deliver SAP success

16.07.08: Replacing tried and tested legacy systems presents significant challenges for people and processes. Tim Burfoot explains how the partnership with Northern Rail delivered results Teasel Performance Management Limited has recently completed a...

Big rise in public transport use expected as concerns grow over costs of motoring

11.07.08: The rising cost of motoring has led to a sharp jump in people believing more journeys will take place by bus and train in the future, a YouGov tracker poll for FirstGroup – Britain’s biggest transport operator – has found. And...

Gatwick Express is the nation's top train company

11.07.08: Gatwick Express has once again been voted the nation’s most popular train company in the National Passenger Survey, achieving the top position for a record six consecutive years. Chris Burchell, Managing Director of Gatwick Express sa...

Compensation for customers

04.07.08: National Express East Anglia has secured a special compensation package from Network Rail for customers who were affected by the overhead line problems and freight train derailment that occurred between 9 and 13 June. Customers holding seas...

National Express submits exciting proposals for new services and faster journeys

26.06.08: Train operator National Express East Coast today reveals exciting proposals for new services and faster journeys linking London with the East Midlands, Lincolnshire, Yorkshire, North East England and Scotland The company’s proposals i...

ORR chairman calls on rail industry to think about customer expectations

20.06.08: ORR chairman Chris Bolt today called on the rail industry to think radically about how it can meet growth in demand and increased customer expectations. In a keynote address to the Institute of Economic Affairs' conference on The Future of...

Passengers wasting time queuing

30.05.08: Rail passengers are wasting too much time at the ticket office, latest national research from Passenger Focus shows The national rail watchdog found on average rail users queued longer at off-peak times, with one in six passengers waiting i...

ORR seeks views on the national rail standards

16.05.08: The Office of Rail Regulation (ORR) is seeking the views of industry stakeholders on the national rail standards regimes. Standards play a key role in facilitating the delivery of a safe and efficient railway. ORR recognises the ongoing wor...

Three railway companies fined £200,000

16.05.08: Three railway companies have each been fined £200,000 and together ordered to pay £42,000 costs at Coventry Crown Court. The prosecution by the Office of Rail Regulation (ORR) followed a serious accident at Marston Green near Bi...

MTU Friedrichshafen opens new location in United Kingdom

MTU Friedrichshafen opens new location in United Kingdom

14.05.08: Tognum subsidiary MTU Friedrichshafen has opened new offices and a workshop for MTU UK in East Grinstead Tognum is one of the world’s leading suppliers of high speed diesel engines and complete propulsion systems for ships, heavy land...

New direct rail service launches

New direct rail service launches

14.05.08: The third open access operator, Wrexham & Shropshire, opened for business on Monday 28 April running five direct trains a day between London Marylebone, Shropshire and Wrexham without public subsidy. From the summer, each new train will...

The future of train travel is Smart

14.05.08: Change happens! Today’s mobile generation customers want the convenience, ease and control of hassle-free transport ticketing instead of the more complicated process that most of us still face in UK transport. Simplicity is key, ease-of-us...

No new Metronet for Tyne and Wear, says RMT

09.05.08: Biggest rail union pledges ‘tooth and nail’ fight to keep Metro 100% public A tooth-and-nail fight against privatisation has been pledged by Britain’s biggest rail union after plans emerged that could see Tyne and Wear M...

Virgin Trains' response to ORR announcement on West Coast plan

09.05.08: Virgin Trains today pledged to keep inconvenience to passengers to a minimum while one of the most intensive programmes of engineering work ever on a UK main line is completed by Network Rail. This follows the Office of Rail Regulation's (O...

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ScotRail expands new Hitachi electric trains to Glasgow routes

18/02/2019ScotRail expands new Hitachi electric trains to Glasgow routes

ScotRail’s new Hitachi electric trains are to be rolled out across Glasgow as the operator extends its £475m investment into rolling ... more >
40-year-old Pacer trains in East Lancashire gone by end of the year, assures Northern

18/02/201940-year-old Pacer trains in East Lancashire gone by end of the year, assures Northern

Northern has assured passengers that it will replace all of its 40-year-old Pacer trains on the East Lancashire line by the end of year. Con... more >
Rail industry proposes ending peak-tickets in ‘radical’ overhaul of rail fares

18/02/2019Rail industry proposes ending peak-tickets in ‘radical’ overhaul of rail fares

Train operators have called for a major reform of the rail fare system which would scrap peak and off-peak ticket pricing and support the rollout... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

Williams Rail Review: The end of saying sorry?

05/02/2019Williams Rail Review: The end of saying sorry?

Keith Williams’ ongoing Rail Review presents a golden opportunity to rebuild the industry’s weakened relationship with its users and set it on a better track for the future, argues David Sidebottom, passenger director at Transport Focus. Passengers waiting at stations today are not peering down the line looking for a strategy ... more >
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TrackWater: Embracing data in flood prevention

05/02/2019TrackWater: Embracing data in flood prevention

Mike Harding, from Lancaster University’s Data Science Institute, introduces us to TrackWater: an innovative project between Lancaster Univ... more >
High-speed rail cannot stand in isolation

05/02/2019High-speed rail cannot stand in isolation

Last year, the Scottish Government announced two feasibility studies to better understand the economic and environmental implications of options ... more >
Flying Banana reaps the fruit of its labour

05/02/2019Flying Banana reaps the fruit of its labour

Steve Quinby, Network Rail’s head of data collection, gives us the rundown on the state-of-the-art ‘Flying Banana’ train. ... more >
Introducing the new Passenger Assist app

05/02/2019Introducing the new Passenger Assist app

Jacqueline Starr, managing director of customer experience at the Rail Delivery Group, explains how a new app developed for the rail industry wil... more >

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interviews

TfN Strategic Transport Plan: not just for transport's sake

22/01/2019TfN Strategic Transport Plan: not just for transport's sake

Peter Molyneux, Transport for the North’s (TfN’s) strategic roads director, has been leading on the development of the seven economic... more >