Rail service improvements and disruptions

Severe weather brings further damage to rail network

Severe weather brings further damage to rail network

12.02.14: Bad weather and flooding continue to cause major disruption across the rail network, and Network Rail has estimated the damage at £100m so far. Staff have been redeployed to frontline roles to help passengers to get the information th...

Thames Valley services face flood disruption

Thames Valley services face flood disruption

11.02.14: The flooding misery that has caused chaos to rail services in the south west and other parts of England in recent weeks has now spread to the Thames Valley, with operator First Great Western urging people not to travel unless “absolutely n...

Rising river levels disrupting services across the South

Rising river levels disrupting services across the South

10.02.14: Flooding continues to damage the railway, with a number of lines affected by water and landslides. The River Thames is at record levels, and more heavy rain has been forecast from Tuesday with water levels expected to continue to rise. Robi...

Railway crippled at Dawlish as town prepares for further storms

Railway crippled at Dawlish as town prepares for further storms

07.02.14: The damaged railway at Dawlish could take up to six weeks to repair, Network Rail has announced, with the likely repair bill in the millions. Engineers will need more time, once the weather is calmer, to fully assess the scale of the work. ...

Manchester Airport improvements kick-start Northern Hub work

Manchester Airport improvements kick-start Northern Hub work

07.02.14: Work on a key part of the Northern Hub begins today, with construction starting at Manchester Airport station. The whole programme of work, totalling £600m worth of investment, is set to create 20,000 jobs and significantly boost the...

BS11000 collaborative working accreditation for Thales and Siemens

BS11000 collaborative working accreditation for Thales and Siemens

06.02.14: Thales and Siemens Rail Automation have achieved BS11000 certification for their five-year partnership. The collaboration focused on five areas: engagement, capability, continual improvement, business management and leadership. Enhanced col...

Track washed away by storm at Dawlish

Track washed away by storm at Dawlish

05.02.14: Severe weather is affecting the south west of England today, as storm-force winds have critically damaged the railway at Dawlish. The line between Exeter and Penzance is currently shut after storms, heavy seas and flooding damaged the track...

Concrete flood repaired in time for Friday rush-hour

Concrete flood repaired in time for Friday rush-hour

24.01.14: The Victoria Line has now reopened after staff worked through the night to clear a flood of concrete in one of the signal rooms. The main section of the line was suspended last night, delaying thousands of commuters, with the incident provi...

Passenger satisfaction at 83% - NRPS

Passenger satisfaction at 83% - NRPS

21.01.14: Overall passenger satisfaction has held steady at 83%, the latest figures from Passenger Focus show. The National Rail Passenger Survey (NRPS) covers responses from autumn 2013, and compares to a headline satisfaction figure of 82% for spri...

Southern services cancelled due to Balcombe flooding

Southern services cancelled due to Balcombe flooding

17.01.14: Flooding in the south east has led to train services being cancelled in Sussex. Balcombe tunnel has flooded, preventing trains travelling between London and Brighton. Services between Tunbridge, Kent and Redhill have also been cancelled, an...

MPs investigate rural transport links

MPs investigate rural transport links

13.01.14: The transport select committee is investigating how rural passenger transport can be improved as it holds its first oral evidence session on the topic today. The inquiry looks at passenger transport in isolated communities and seeks to dete...

Eurotunnel to get wireless internet

Eurotunnel to get wireless internet

10.01.14: Passengers travelling in the Channel Tunnel will be able to access mobile services, it has been announced. Operators EE and Vodafone have signed a 10-year agreement with Eurotunnel to offer access to 2G and 3G services on the North Tunnel....

TOCs should not be surprised by bad weather – MPs

TOCs should not be surprised by bad weather – MPs

03.01.14: The transport industry must do more to ensure winter preparedness, MPs have urged. A new report published by the Transport Select Committee highlighted a lack of readiness across infrastructure, resources and promoting passenger interests. ...

Eurostar carried 10 million passengers in 2013

Eurostar carried 10 million passengers in 2013

03.01.14: Over 10 million passengers travelled on Eurostar in 2013, breaking the record for the most passengers carried in a single year. It brings the total number of passengers to 140 million since services began in 1994. The past year saw new...

UK ranked second in European passenger survey

UK ranked second in European passenger survey

20.12.13: A European survey of over 26,000 people across 26 member countries ranked the UK as second for passenger satisfaction. The European Commission survey sought views on punctuality, provision of information and accessibility for people with re...

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‘Time is running out’: MSP and union leaders call for government intervention into Springburn depot

19/02/2019‘Time is running out’: MSP and union leaders call for government intervention into Springburn depot

Scottish Labour and union leaders have called on the government to take the Springburn depot under public control as min... more >
South Western Railway strikes suspended after ‘significant breakthrough’ in guard dispute

19/02/2019South Western Railway strikes suspended after ‘significant breakthrough’ in guard dispute

Strike action by workers on the South Western Railway (SWR) have been suspended after a “significant breakthrough&... more >
MPs make joint-pledge to back rail investment in Liverpool Manchester corridor in Parliament

19/02/2019MPs make joint-pledge to back rail investment in Liverpool Manchester corridor in Parliament

More than 20 MPs from Liverpool and Manchester have signed a commitment to support rail investment in the north west. ... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

Williams Rail Review: The end of saying sorry?

05/02/2019Williams Rail Review: The end of saying sorry?

Keith Williams’ ongoing Rail Review presents a golden opportunity to rebuild the industry’s weakened relationship with its users and set it on a better track for the future, argues David Sidebottom, passenger director at Transport Focus. Passengers waiting at stations today are not peering down the line looking for a strategy ... more >
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TrackWater: Embracing data in flood prevention

05/02/2019TrackWater: Embracing data in flood prevention

Mike Harding, from Lancaster University’s Data Science Institute, introduces us to TrackWater: an innovative project between Lancaster Univ... more >
High-speed rail cannot stand in isolation

05/02/2019High-speed rail cannot stand in isolation

Last year, the Scottish Government announced two feasibility studies to better understand the economic and environmental implications of options ... more >
Flying Banana reaps the fruit of its labour

05/02/2019Flying Banana reaps the fruit of its labour

Steve Quinby, Network Rail’s head of data collection, gives us the rundown on the state-of-the-art ‘Flying Banana’ train. ... more >
Introducing the new Passenger Assist app

05/02/2019Introducing the new Passenger Assist app

Jacqueline Starr, managing director of customer experience at the Rail Delivery Group, explains how a new app developed for the rail industry wil... more >

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interviews

TfN Strategic Transport Plan: not just for transport's sake

22/01/2019TfN Strategic Transport Plan: not just for transport's sake

Peter Molyneux, Transport for the North’s (TfN’s) strategic roads director, has been leading on the development of the seven economic... more >