Latest Rail News

11.07.18

GTR manager takes up two seats on packed train, tells passengers they can’t share empty carriage

A high-ranking manager at Govia Thameslink Railway (GTR) has been criticised after taking up two first class seats on a full train and preventing economy passengers using the carriage.

Passenger Emma Fitzpatrick photographed Mark Boon, head of network operations at GTR, placing his bag on an empty seat next to him whilst telling passengers to stay out of the carriage on a “late and very packed” service.

 

 Boon was then said to have spread out in comfort on the London-bound Southern train that arrived into London Victoria at around 11:45am this morning, whilst passengers in economy faced cramped conditions.

The news has infuriated Southern Rail users— part of GTR’s network services across the country — following weeks of disruptions and cancellations to major services.

Fitzpatrick went on: “I still can't believe it! He even handed his business card out to the people that he was turning away!”

GTR has featured heavily in the headlines recently: last month its chief executive Charles Horton resigned citing “frustrations” from passengers who endured a chaotic new timetable in May.

GTR suffered a second consecutive year where passenger numbers fell, research found last month. Earlier this month government sources claimed GTR could lose its franchise if services do not improve after the implementation of a new timetable on 15 July.

A GTR spokesperson said: "Passengers need a first-class ticket to travel in first class and there were other people with first class tickets in this compartment.

“This was an 11am off-peak service running just six minutes late and, while the front coaches were busy, there were seats and space in the rear coaches, as Mr Boon explained."

Enjoying RTM? Subscribe here to receive our weekly news updates or click here to receive a copy of the magazine!

Image credit: Dominic Lipinski, PA Images

Comments

There are no comments. Why not be the first?

Add your comment

 

related

rail technology magazine tv

more videos >

latest rail news

Network Rail’s subsidiary secures systems integrator contract in Australia

14/12/2018Network Rail’s subsidiary secures systems integrator contract in Australia

The Australian subsidiary of Network Rail Consulting has been named as the systems integrator for the Digital Systems Program in Sydney by Transp... more >
Infrastructure giant Amey to be sold to private equity firm in new year

14/12/2018Infrastructure giant Amey to be sold to private equity firm in new year

 Infrastructure giant Amey is expected to be sold to a private equity firm in the new year, according to reports. The Financial Times b... more >
HS2 and Crossrail suppliers admit to running ‘illegal cartel’ for 7 years

14/12/2018HS2 and Crossrail suppliers admit to running ‘illegal cartel’ for 7 years

Two UK rail suppliers to major projects such as HS1, HS2, and Crossrail have admitted to operating an illegal cartel for almost seven years with ... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

rail industry focus

View all News

interviews

HS2 train race: making the case

20/11/2018HS2 train race: making the case

Bombardier and Hitachi’s commitment to providing the best HS2 rolling stock pitch to the government was signified with the launch of their ... more >
Finding positives in negative short-circuiting devices

09/11/2018Finding positives in negative short-circuiting devices

Sponsored interview  Anything that brings about safety and time-saving benefits is a valued improvement for the rail industry, which is w... more >
Taking to the skies

30/10/2018Taking to the skies

Network Rail’s commitment to driving innovation is best encapsulated by its latest scheme involving high-definition imagery drones, or UAVs... more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. ... more > more last word articles >

'the sleepers' daily blog

Spotlight on Coventry Very Light Rail

27/11/2018Spotlight on Coventry Very Light Rail

Olivia Brown, business development officer at Warwick Manufacturing Group (WMG), an academic department of the University of Warwick, outlines th... more >
read more blog posts from 'the sleeper' >

comment

Passenger safety: Respect the edge

27/11/2018Passenger safety: Respect the edge

Claire Coward, communications lead at the RSSB, discusses her organisation’s latest passenger safety campaign. Incidents at the platfo... more >
Night Tube: The twilight economy

27/11/2018Night Tube: The twilight economy

Dr David Lutton, executive director of economy and tax at London First, argues that the capital’s night-time economy is just starting its j... more >
Monitoring the performance of earthworks

27/11/2018Monitoring the performance of earthworks

Dr Joel Smethurst, associate professor in geotechnical engineering, and Professor William Powrie, professor of geotechnical engineering, both of ... more >
Introducing iPort

20/11/2018Introducing iPort

Steve Freeman, managing director of iPort Rail, introduces the UK’s newest inland freight terminal. The UK’s newest inland rail ... more >