Latest Rail News

31.07.18

Rail Delivery Group boss: British railways ‘the envy of Europe’

The director of the rail industry’s membership group has claimed that British railways are the “envy” of Europe.

Director of the Rail Delivery Group (RDG) Robert Nisbet told BBC 5 Live yesterday that the nation’s railways are “hugely successful in many ways,” adding that our European counterparts could only dream about having the British kind of performance and punctuality records.

He continued: “A lot of us get on those gleaming fast trains that go from city to city in France, Spain and Italy, but a lot of their commuter lines are terribly inefficient. They have suffered for years with a lack of investment.”

Nisbet’s comments come after weeks of fury and frustration from rail users across the country: an Office of Rail and Road report on Friday slammed Network Rail of “systemic failings” of timetables which caused chaos in May. Yesterday, Greater Manchester mayor Andy Burnham called on Theresa May to “solve the railway chaos” after emergency timetables introduced to recover from the May schedules continued to fail.

Nisbet issued an apology via the Daily Telegraph last night following revelations that his comments were based on a 2013 European Commission passenger satisfaction survey.

He told the Daily Telegraph: “I am sorry as clearly my comments do not reflect the recent experience of some of our customers as I fully understand how frustrating recent disruption in parts of the country has been for people.”

Anthony Smith, chief executive of rail users watchdog Transport Focus, said: “If you are waiting for a cancelled or late train, comments like this are no help whatsoever.

“You have paid for the service promised through the timetable and it should be delivered. Passengers’ lives have been turned upside down. I do not think his comments are useful.”

The RDG has been approached for comment.

Enjoying RTM? Subscribe here to receive our weekly news updates or click here to receive a copy of the magazine!

Image credit: Danny Lawson, PA Images

Comments

There are no comments. Why not be the first?

Add your comment

 

rail technology magazine tv

more videos >

latest rail news

Rail industry launches new interactive accessibly map for UK rail stations

17/04/2019Rail industry launches new interactive accessibly map for UK rail stations

A new interactive map which lets passengers find out about accessibility at stations has been launched by the Rail Delivery Group (RDG) to help b... more >
Helium balloons causing ‘increasing number of train delays’ at cost of £1m

17/04/2019Helium balloons causing ‘increasing number of train delays’ at cost of £1m

Helium-filled balloons are causing hundreds of train delays at a cost of £1m in taxpayer money every year, Network Rail has revealed. ... more >
Dawlish sea wall gets council planning approval with construction to begin in May

17/04/2019Dawlish sea wall gets council planning approval with construction to begin in May

Plans for an £80m sea wall to protect the Dawlish coastal rail line from extreme weather have been by approved by Teignbridge District Coun... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

rail industry focus

View all News

interviews

Women in rail - is the industry on the right track?

12/03/2019Women in rail - is the industry on the right track?

RTM sits down with Samantha Smith, sole female member of the TransPennine Route Upgrade Alliance Leadership Team, to find out more about encourag... more >
TfN Strategic Transport Plan: not just for transport's sake

22/01/2019TfN Strategic Transport Plan: not just for transport's sake

Peter Molyneux, Transport for the North’s (TfN’s) strategic roads director, has been leading on the development of the seven economic... more >
Exclusive: Midlands Connect and WMRE talk collaboration and investment in the Midlands' railway

22/01/2019Exclusive: Midlands Connect and WMRE talk collaboration and investment in the Midlands' railway

In the jigsaw puzzle of regional transport decision-making, there must be collaboration and compromise. Midlands Connect media lead James Bovill ... more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. ... more > more last word articles >

'the sleepers' daily blog

West Midlands Rail Executive’s Malcolm Holmes on the 30 year Rail Investment Strategy and working with Midlands Connect

08/04/2019West Midlands Rail Executive’s Malcolm Holmes on the 30 year Rail Investment Strategy and working with Midlands Connect

Malcolm Holmes, Chief Executive of the West Midlands Rail Executive, joins us to discuss the 30-year Rail Investment Strategy, and how he and his... more >
read more blog posts from 'the sleeper' >

comment

Changing the London skyline with HS2

26/03/2019Changing the London skyline with HS2

Lisa Hogben, HS2 programme delivery manager for area south enabling works, explains how the arrival of HS2’s first tower cranes shows chang... more >
Picking up the pace with high-speed track handovers

26/03/2019Picking up the pace with high-speed track handovers

In 2018 Steve Featherstone, programme director of track at Network Rail, set his team a challenge to secure 100 high-speed track handovers in a y... more >
26-30 Railcard: taking advantage of opportunities

19/03/201926-30 Railcard: taking advantage of opportunities

After a nine-month national trial, the rail industry launched its seventh National Railcard for 26-30-year-olds on 2 January 2019. Rail Delivery ... more >
Caledonian Sleeper: a railway icon re-imagined

19/03/2019Caledonian Sleeper: a railway icon re-imagined

The world-renowned Caledonian Sleeper, due to begin operations at the end of spring 2019, completed its first Scotland to London journey earlier ... more >