26.09.14
Driver-only operation on Northern
Source: Nwman
There will be a member of staff on the train, however the safety critical element of the role will have been removed, which will enable the operators to cut the wages they pay to the on-board staff or even outsource the role to companies like G4S.
Once the safety-critical element is removed, they then sit outside any safety management system, which makes it easier for operators to use third party suppliers who will tender for the work with price being the deciding factor – which will seriously affect the pay and conditions of the staff.
However, they will still have to deal with conflict when selling tickets, during delays and late at night and weekends, when passengers have been drinking.
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