07.09.12
WCML franchise decision
Source: Rob from Bedfordshire
What concerns me is that nothing First have done on the Thameslink Line has improved the lot of the travelling public – prices continue to rise , the trains are still ridiculously crowded – despite promises of more coaches you still find four-car trains running at busy times and the 12-car trains only stop at a few stations .
Platforms can get overcrowded and trains are frequently packed: their answer – charge more to travel at peak times – hardly the answer the customer wanted . Offering more capacity is easy – delivering growth in a recession is a tall order and some realism needs to be applied!
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