Rail franchises operators & contracts

23.09.11

New ticket app launched

CrossCountry Trains has launched a free new app, ‘Train Tickets’, to stop passengers worrying about losing their paper tickets.
A survey of 2,000 passengers showed that many wasted significant amounts of time patting their pockets and checking their purses to ensure they had a train ticket with them. The survey also showed 47% had lost a ticket within the last 12 months.

This new technology means customers can buy and receive m-tickets straight to their mobile phone, for use across the whole National Rail network. The app also provides real-time information on departure times and journeys.

Andy Cooper, managing director at CrossCountry, said: “The ‘Train Tickets’ app will help to transform the process of travelling by train. Access to live departure boards and an intuitive user interface, making it quicker and easier to buy cheaper Advance fares, gives the consumer full control over their journey.

“The innovative approach to m-tickets taken by CrossCountry has made it possible to deliver a simple and secure mobile ticketing solution for customers that will help transform the experience of buying rail tickets.”

The ‘Train Tickets’ app supports iPhone, Blackberry, Android and Nokia smartphones as well as most everyday handsets. It can be downloaded from major app stores or by texting ‘Travel’ to 87080.

Tell us what you think – have your say below, or email us directly at [email protected]

Comments

There are no comments. Why not be the first?

Add your comment

rail technology magazine tv

more videos >

latest rail news

Major station improvements and electric vehicle charging hubs

09/09/2020Major station improvements and electric vehicle charging hubs

Following the announcement of Govia Thameslink Railway’s (GTR) programme to develop numerous stations, today (9 Sept) on World Electric Veh... more >
Contract awarded by Network Rail to strengthen bridges

09/09/2020Contract awarded by Network Rail to strengthen bridges

Three contracts have been awarded by Network Rail to carry out strengthening work to three railway bridges across the Wessex route in the South o... more >
New electric train fleet revealed for Birmingham’s Cross-City Line

09/09/2020New electric train fleet revealed for Birmingham’s Cross-City Line

The electric train fleet set to transform travel on Birmingham’s Cross-City Line has been revealed to rail passengers in the West Midlands.... more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

On the right track, Sulzer is awarded RISAS accreditation for Nottingham Service Centre

29/06/2020On the right track, Sulzer is awarded RISAS accreditation for Nottingham Service Centre

Following an independent audit, Sulzer’s Nottingham Service Centre has been accepted as part of the rail industry supplier approval scheme (RISAS). The accreditation reinforces the high-quality standards that are maintained by Sulzer’s network of independent repair facilities across the UK and further afield in its global network. ... more >
read more blog posts from 'the sleeper' >

comment

The challenge of completing Crossrail

05/07/2019The challenge of completing Crossrail

With a new plan now in place to deliver Crossrail, Hedley Ayres, National Audit Office manager, major projects and programmes, takes a look at ho... more >
Preparing the industry to deliver trains for the future

04/07/2019Preparing the industry to deliver trains for the future

The move to decarbonise the rail network involves shifting to cleaner modes of traction by 2050. David Clarke, technical director at the Railway ... more >
Sunshine future beckons for South Wales Railways, says 10:10 Climate Action’s Leo Murray

02/07/2019Sunshine future beckons for South Wales Railways, says 10:10 Climate Action’s Leo Murray

Smart electrification is the way to boost clean energy resources, argues Leo Murray, director at 10:10 Climate Action. Contractors are clear... more >
Ambition doesn’t have to be expensive, says Midland Connect's Maria Machancoses

02/07/2019Ambition doesn’t have to be expensive, says Midland Connect's Maria Machancoses

The TCR Midlands conference is only days away and tickets are going fast for the sector event of the year at the Vox Conference Centre in Birming... more >

rail industry focus

View all News

interviews

Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

24/06/2019Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

Andrew Haines, the Chief Executive of Network Rail, has told the Today programme on Radio 4's BBC’s flagship news programme that he wo... more >