15.09.14
Delays mar first day of new operator’s Thameslink services
Delays have marred the first day of the new “mega rail franchise” operated by Govia.
The first phase of the new Thameslink, Southern and Great Northern (TSGN) began today as Govia ran its first services since taking over operation of Thameslink from First Capital Connect.
However a broken-down train at Moorgate station and signalling problems at London Bridge throughout the morning peak caused significant delays and disruption for passengers.
Thameslink services towards East Croydon were unable to call at London Bridge but called additionally at Elephant and Castle instead.
Many passengers took to Twitter to voice their dissatisfaction, with several tweets saying:
Rail minister Claire Perry helped launch the franchise this morning in an event at Blackfriars station. There are reports that say as she spoke with passengers a suited gentleman in his 30s could be seen complaining about rail services.
Perry said, about the new franchise: “The new TSGN franchise will be at the forefront of the massive investment we are making in the rail network in London and the South East. Passengers can look forward to new trains, more seats, improved stations and better services, and today marks the very start of that journey.
"This is all part of our plan to support economic growth by building a world-class rail network fit for the 21st century."
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