Comment

12.03.19

Delivering innovation through collaboration with Rambus

Source: RTM Feb/March 2019

Russell McCullagh, vice president and general manager of ticketing at Rambus, tells more on the company’s collaboration with Worldline to advance opportunities in the smart-ticketing sector.

In January, Rambus announced the expansion of a collaboration with Worldline to deliver innovation into UK rail. Rambus is a key provider of ITSO-based smart ticketing solutions for public transport across the UK and Worldline, Europe’s largest payments company, provides solutions to many UK rail franchises. There was a natural synergy between both companies’ transport offerings, so with the integration of Rambus remote ticket download software, Worldline can now deliver ITSO-based smart tickets to customer smartcards with their @Station and Mobile Ticket Issuing Service (MTIS), providing passengers with a reliable and more convenient ticketing experience.

Passengers can now directly benefit from this leading technology for issuing smart tickets which lays the foundation for contactless rail journeys. This next-generation ticketing solution will greatly enhance access for customers who will be able to collect tickets at station desks and on train, directly from staff. We believe this will help drive wider adoption of smart ticketing for the travelling public as the technology behind the solution has been successfully deployed across other modes of transport.

Removing paper to increase convenience

One of our key drivers is to help train operating companies enable their customers to make the switch from paper to smartcard-based tickets. However, ease of access to those smart tickets and the reliability of the technology that sits behind them to ensure customers have confidence when using a smart ticket is essential. By integrating our technology with Worldline, we will deliver that consistent user experience for rail customers.

As an example: if a passenger has pre-purchased a smart ticket product, they can collect this from a station desk using the Worldline @Station tablet by simply holding their smartcard against the tablet. Rambus’ remote ticket download software then securely delivers that smart ticket from the cloud using the tablet’s Near Field Communication (NFC) technology.

Alternatively, a passenger can present their smartcard on-train to a conductor who will hold the smartcard against the Worldline MTIS handheld terminal. The smart ticket product can then be verified or, if pre-purchased, can be downloaded onto the smartcard. This may sound very straightforward, and essential from a customer perspective, but due to the complexities of systems and rules, it requires significant expertise from both Rambus and Worldline to deliver.

Longer term, a key goal for the rail industry is to offer customers a truly interoperable ticketing experience so they won’t need multiple accounts or different smartcards or devices based on which rail company they are travelling with. The Rambus and Worldline solution supports integrated and interoperable ticketing, making it a compelling offering capable of supporting such a goal.

With any innovation in the rail industry, the passenger must be the driving factor in development. Smart ticketing should be viewed as the building block by which rail companies can deliver more for their customers. By moving more passengers from paper to smart, rail operators will have access to improved travel data which can be harnessed to deliver improved services and offer more flexible ticket products based on how people use their services.

Together, Rambus and Worldline can help drive increased adoption of smart ticketing through the deployment of this integrated solution for the benefit of rail operators and their customers.

 

Enjoying RTM? Subscribe here to receive our weekly news updates or click here to receive a copy of the magazine!

Comments

There are no comments. Why not be the first?

Add your comment

 

rail technology magazine tv

more videos >

latest rail news

View all News

rail industry focus

Better connected with a universal information system

08/05/2019Better connected with a universal information system

Maddy Grant, marketing and content specialist... more >
It's the little things in rail

29/03/2019It's the little things in rail

Dan Lee-Bursnall, commercial director at Incr... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Year with brand-new infrastructrure to... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the TOC, gives RTM an update on the innovative scheme. Recognising that young people are more likely to take a risk trespassing on railway tracks, C... more > more last word articles >

'the sleepers' daily blog

Making the railways safer and more reliable with Ze-Power

13/05/2019Making the railways safer and more reliable with Ze-Power

Professor Meiling Zhu, chair of mechanical engineering and head of the Energy Harvesting Research Group (EHRG) at the University of Exeter, introduces us to Ze-Power (Zero Power, Large Area Rail Track Monitoring): an innovative Engineering and Physical Sciences Research Council (EPSRC) funded project aiming to make the railway tracks safer and... more >
read more blog posts from 'the sleeper' >

interviews

Advancing the rail industry with management degree apprenticeships

08/05/2019Advancing the rail industry with management degree apprenticeships

In answering the pressing questions of how current and future generations of managers can provide solutions to high-profile infrastructure projec... more >
Women in rail - is the industry on the right track?

12/03/2019Women in rail - is the industry on the right track?

RTM sits down with Samantha Smith, sole female member of the TransPennine Route Upgrade Alliance Leadership Team, to find out more about encourag... more >
TfN Strategic Transport Plan: not just for transport's sake

22/01/2019TfN Strategic Transport Plan: not just for transport's sake

Peter Molyneux, Transport for the North’s (TfN’s) strategic roads director, has been leading on the development of the seven economic... more >
Exclusive: Midlands Connect and WMRE talk collaboration and investment in the Midlands' railway

22/01/2019Exclusive: Midlands Connect and WMRE talk collaboration and investment in the Midlands' railway

In the jigsaw puzzle of regional transport decision-making, there must be collaboration and compromise. Midlands Connect media lead James Bovill ... more >