Fares, rail policy and DfT news

GTR apologises after Southern passengers wrongly denied compensation

GTR apologises after Southern passengers wrongly denied compensation

11.01.17: Southern passengers’ compensation applications for widespread delays on the network have been held back by computer errors, the operator’s parent company has admitted. Passengers told the Guardian that the company had rejected t...

Commuters protest for being ‘fleeced’ by steep rail fare hikes

Commuters protest for being ‘fleeced’ by steep rail fare hikes

03.01.17: Protests are taking place at rail stations around the country today (3 January) as the latest hike in rail fares comes into effect. Three campaign groups – Action for Rail, We Own It and Bring Back British Rail – are leading maj...

MPs launch Rail Ombudsman Bill following Southern disruption

MPs launch Rail Ombudsman Bill following Southern disruption

21.12.16: MPs have called for an Ombudsman to oversee the rail industry following the chaos on Southern Rail. Southern services have been severely delayed throughout the year, ultimately forcing it to cancel all trains last week because of an Aslef d...

ORR pushes for ‘next level’ compensation focus as some TOCs making minimal changes

ORR pushes for ‘next level’ compensation focus as some TOCs making minimal changes

20.12.16: Some TOCs have displayed more progress than others in making it easier for passengers to claim compensation for delays, the ORR has said – and all companies should now “move to the next level” by boosting the number of channels...

Plan to tackle complex ticketing system unveiled, but ‘wider reforms still needed’

Plan to tackle complex ticketing system unveiled, but ‘wider reforms still needed’

14.12.16: Buying train tickets will be made easier under a set of reforms promised today by the DfT, in partnership with the Rail Delivery Group (RDG). The action plan, developed in partnership with Transport Focus and consumer group Which?, commits...

Councils publish plans for Transport for the South East statutory body

Councils publish plans for Transport for the South East statutory body

13.12.16: The South East is seeking to gain its own executive transport body, newly released board papers reveal. Papers from an East Sussex County Council board meeting say that plans for Transport for the South East (TfSE) are developing “in...

Innocent fare-dodgers will be able to appeal to new independent body

Innocent fare-dodgers will be able to appeal to new independent body

12.12.16: Passengers fined for fare-dodging will be able to make an appeal to an independent body, rail minister Paul Maynard has announced. The DfT promised the new body would be independent of train operating companies and their financial owners. ...

Grayling admits DfT did not evaluate East West Rail privatisation benefits

Grayling admits DfT did not evaluate East West Rail privatisation benefits

08.12.16: Transport secretary Chris Grayling has admitted that the DfT did not carry out a thorough evaluation of the time and cost benefits of privatising the new route between Oxford and Cambridge, despite the major decision marking the first time since...

Grayling to reveal plans for fully privatised railway line

Grayling to reveal plans for fully privatised railway line

06.12.16: Under proposals drawn up by transport secretary Chris Grayling, the new route between Oxford and Cambridge will not be developed by Network Rail but instead by a new East West Rail organisation, who will also operate train services on the line. ...

Maynard outlines plans to move rail investment to Innovate UK

Maynard outlines plans to move rail investment to Innovate UK

06.12.16: Investment in innovation across rail development could be transferred from the DfT to Innovate UK, the government’s innovation agency. Speaking at the Future of Rail conference on Friday, rail minister Paul Maynard said he was looking...

Network Rail set to lose monopoly over rail tracks

Network Rail set to lose monopoly over rail tracks

05.12.16: Network Rail’s sole control over Britain’s railway infrastructure will be stripped and shared with train operators in an attempt to cut down on delays and lower fares, the government is set to announce. Transport secretary Chris...

DfT reveals Southern passengers to be paid a month’s compensation

DfT reveals Southern passengers to be paid a month’s compensation

02.12.16: Passengers on Southern Rail will be repaid the equivalent of a month’s worth of fares after a year of unprecedented disruption, the DfT has revealed. Passengers who hold a season ticket will be eligible to claim against it and will re...

Train fares set to rise by average of 2.3% next year

Train fares set to rise by average of 2.3% next year

02.12.16: Train fares in Britain will go up by an average of 2.3% from 2 January next year, the rail industry has announced. The increase covers both regulated fares such as season tickets, which account for 40% of all train journeys, and unregulated...

Northern leaders call for clarity on NPR in Autumn Statement

Northern leaders call for clarity on NPR in Autumn Statement

22.11.16: Chancellor Philip Hammond has been urged to make Northern Powerhouse Rail (NPR) a top priority and clarify when it will be delivered in tomorrow’s Autumn Statement. Mayoral candidates and council leaders representing the north’s...

GTR to produce report on feasibility of flexible ticketing

GTR to produce report on feasibility of flexible ticketing

21.11.16: Govia Thameslink Railway (GTR) will produce a report on the feasibility of “innovative flexible ticket types” throughout the franchise, the transport minister said today. Answering a written question from Baroness Randerson, the...

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Verster to leave ScotRail for East West Rail

20/01/2017Verster to leave ScotRail for East West Rail

Phil Verster will be leaving his current position as ScotRail’s managing director, which he has held since 2015, to become the MD of the Ea... more >
Khan accused of lying over failure to extend TfL fares freeze to travelcards

20/01/2017Khan accused of lying over failure to extend TfL fares freeze to travelcards

London mayor Sadiq Khan has been accused of reneging on his pre-election pledge of a TfL-wide fares freeze after it was revealed that it would ha... more >
‘Transformational change’ in Wales franchise hinges on new trains and electrification

20/01/2017‘Transformational change’ in Wales franchise hinges on new trains and electrification

A committee of MPs has urged the Welsh and UK governments to end underdevelopment of the Welsh rail network, pointing to the new Wales and Border... more >

editor's comment

17/01/2017Rising to the digital demand

The countdown is well and truly on for this year’s UK Rail Industry Awards (UKRIA), and the whole RTM team is looking forward to welcoming you to the fourth edition of this event on 9 February.  Held once again at Battersea Evolution, the prestigious awards ceremony promises to be an extraordinary evening, celebrating some of the major achievements of the industry in the last year. You can see the awards shortlist on pag... read more >

last word

Making rail fares simpler

Making rail fares simpler

David Sidebottom, passenger director at Transport Focus, explains how a number of initiatives over the next 12 months aim to make rail fares simpler. By the end of 2017, we hope passengers w... more > more last word articles >

'the sleepers' daily blog

Commuters close to taking government to court over Southern crisis

06/01/2017Commuters close to taking government to court over Southern crisis

A commuter organisation looking to take the DfT to court over its handling of the Southern rail crisis have said that their legal challenge is almost ready. The Association of British Commuters (ABC) hopes to submit its full application calling for a judicial review by the end of this month, after initially raising funds for the challenge... more >
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Exhibitors prepare for France’s rail technology showcase

20/01/2017Exhibitors prepare for France’s rail technology showcase

Florence Gaidet from Mack Brooks gives RTM an update on what people can expect from SIFER 2017, France’s showcase for railway technology, p... more >
The data-driven railway

20/01/2017The data-driven railway

RTM speaks to James Dean, Network Rail’s director of route asset management (DRAM), LNW, about the work the infrastructure owner is carryin... more >
Achieving efficiency through standards

17/01/2017Achieving efficiency through standards

Vaibhav Puri, head of standards policy at the RSSB, attempts to bust the myths around standards, and argues that they will be vital to the tradin... more >
A digital railway for a modern Britain

17/01/2017A digital railway for a modern Britain

David Waboso CBE, managing director of Group Digital Railway, discusses using digital technology and how we must work together better as an indus... more >

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interviews

Investing in the future of Scottish Rail

15/11/2016Investing in the future of Scottish Rail

Phil Verster, managing director of ScotRail Alliance, speaks to RTM’s Luana Salles about the recently-published ‘Investing in the Fut... more >