Latest Rail News

11.04.17

ORR to request process for improving NR route risk management

The ORR is to request that Network Rail puts in place a process to improve risk management at a local level across all its devolved routes, ensuring that any changes occur safely and in compliance with health and safety law, its business plan for 2017-18 has stated.

The regulator also said that it would continue pushing Network Rail to be a more “predictable” organisation under the ORR’s Risk Management Maturity Model (RM3), saying: “This will be particularly important as route devolution takes place.

“Where we see weaknesses in different areas and between different routes we will encourage, and if necessary enforce, change.”

In the regulator’s plans, which set out its aims and strategy for the next year, ORR also said that it will introduce more proportionate intervention on routes in order to lighten the regulatory burden on operators.

ORR also emphasised that it will continue to work to instil Safety by Design into projects before they become operational, in particular on large scale projects like HS2 and the new Elizabeth Line.

The regulator also confirmed that it would be responding to findings from the Rail Accident Investigation Branch (RAIB) and the British Transport Police (BTP) about the Croydon Tram accident that occurred in November 2016 and caused the death of seven people.

In her foreword to the plan, Joanna Whittington, ORR CEO, said that the past year had seen customer satisfaction drop, in part due to continued industrial action on franchises across the country, and that the ORR was looking to change its plan to address this growing concern.

“We will continue to monitor and transparently report on the service users receive from train operators and Network Rail, providing a clear reputational incentive to deliver better customer service,” she said.

“At the same time, we must also build on a longer term approach which reinforces the link between networks and their users as we carry out Network Rail’s periodic review and contribute to the government’s next Road Investment Strategy for Highways England.”

Whittington also said that working with passengers was now more important than ever to ensuring a safe and reliable railway.

Have you got a story to tell? Would you like to become an RTM columnist? If so, click here.

Comments

There are no comments. Why not be the first?

Add your comment

 

related

Rail industry Focus

View all News

Comment

The challenge of completing Crossrail

05/07/2019The challenge of completing Crossrail

With a new plan now in place to deliver Crossrail, Hedley Ayres, National Audit Office manager, major projects and programmes, takes a look at ho... more >
Preparing the industry to deliver trains for the future

04/07/2019Preparing the industry to deliver trains for the future

The move to decarbonise the rail network involves shifting to cleaner modes of traction by 2050. David Clarke, technical director at the Railway ... more >

'the sleepers' blog

NPR, TRU & Fleetwood Mac

18/10/2019NPR, TRU & Fleetwood Mac

Switch up your playlist with the first #WeAreRTM podcast, gain exclusive insight into the leaders running the rail industry their opinions on recent headlines, visions for the future and meet the personalities behind the job titles. It's no... more >
read more blog posts from 'the sleeper' >

Interviews

Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

24/06/2019Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

Andrew Haines, the Chief Executive of Network Rail, has told the Today programme on Radio 4's BBC’s flagship news programme that he would not rule out his organisation issuing future r... more >
Malcolm Holmes, executive director of West Midlands Rail Executive, announced as TCR Midlands speaker in Birmingham

24/06/2019Malcolm Holmes, executive director of West Midlands Rail Executive, announced as TCR Midlands speaker in Birmingham

Ahead of his appearance, Malcolm Holmes spoke with Rail Technology Magazine about what key leaders in the industry were doing to improve rail in the Midlands. He said: “It’s very... more >