30.09.13
10,000 extra jobs for the railway
Greater passenger demand on the railways has led to 10,000 extra jobs compared to 15 years ago, new statistics from the Association of Train Operating Companies (ATOC) show.
In 2011-12, TOCs employed 50,100 people – a 25% increase on 39,700 people 15 years ago. Staff productivity has risen by 37%, while passenger satisfaction is also up, according to the latest National Passenger Survey.
Michael Roberts, chief executive of ATOC, said: “By encouraging more people to travel on the railway, train companies are oiling the wheels of the British economy. Not only are operators growing the market for train travel, they are also increasing their workforce, supporting 10,000 additional jobs and generating extra money for Government.
“The extra staff taken on by train companies has been far outstripped by the increase in passengers and satisfaction with services is at a near record high. This highlights the focus operators have on providing passengers with better services.”
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