14.12.12
Stations to benefit from £8m information upgrade
£8m funding has been announced to boost passenger information at stations. ATOC is rolling-out a national link between customer information screens to the latest ‘live’ real time train data.
The first screens will be switched on in summer 2014 and the whole project will be complete by 2015. It will be rolled out in 2,000 National Rail stations and the database feed was developed and maintained by train companies.
The scheme follows successful trial schemes at 17 stations managed by Virgin Trains along the West Coast Main Line and across all the stations operated by Chiltern Railways. The funding is provided through the National Stations Improvement Programme (NSIP) and the data will feed through from National Rail Enquiries (NRE).
Alec McTavish, NSIP lead for ATOC, said: “This funding is good news for passengers as it means every National Rail station with a customer information screen will be using the most up-to date ‘live’ train running information.
“With train travel more popular now than it has been for 90 years and over 1.4 billion trips made last year, operators know that passengers want the most up to-date information about their journey.
“Significant amounts of time and money have been invested in providing better, more consistent information for passengers. But we know that we can always improve, which is why operators are working with the rest of the industry and listening to passengers to find ways to keep on improving things even further.”
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