Latest Rail News

02.01.13

25 million journeys on Southeastern HS1 services

Last month saw the third anniversary of Southeastern’s services on HS1, with 25 million domestic passenger journeys between London and Kent since 2009.

In the high speed service’s first year there were 7.2 million passenger journeys, which rose to 8.2 million in the second year and 9 million in 2012.

The route has a moving annual average (MAA) punctuality score consistently above 90% and achieved 94% in Passenger Focus’ National Passenger Survey.

Charles Horton, managing director of Southeastern said: “The service has been an overwhelming success. In the three years since the launch we have extended the service to more destinations such Maidstone West, and to Sandwich and Deal with the support of Kent County Council, and we’ve boosted the number of services in the timetable to meet the increased demand.

“The service has made the connection between Kent and London far more accessible than ever before and has slashed journey times. It’s also opened the county up to the rest of the UK; we’ve seen around 25% more journeys to Kent from beyond London than there were prior to the service.”

Nicola Shaw, chief executive of HS1 Ltd, said: “The world class reliability of High Speed 1 infrastructure keeps delays to customers down and delivers very fast journey times from Kent to London. The outstanding record means we can work with our partners to introduce innovations like Boxing Day services that we know passengers want.”

Tell us what you think – have your say below, or email us directly at opinion@railtechnologymagazine.com

Image c. Alvey & Towers

Comments

Ian C   15/07/2016 at 11:36

Presumably the high reliability and comfort of the Hitachi trains had some part to play in the passenger satisfaction as well!

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