Latest Rail News

24.09.12

Metrolink wins Safer Tram Stop awards

Several tram stops throughout Greater Manchester have received the Safer Tram Stop Award from the Association of Chief Police Officers (ACPO).

Salford Quays, Media City and Harbor City tram stops are amongst many that have received the award from the Safer Tram Stops Scheme.

Over 80% of customers asked said that they were not concerned for their personal safety using the tram stops, even amongst passengers that used the tram stops after 7pm.

The stops fulfilled criteria defined as vital by the scheme in order to ensure public safety. This included CCTV, well-defined stop boundaries, clear signs and a light, spacious environment. These measures are thought to discourage anti-social behaviour and to increase a feeling of passenger safety.

Cllr Roger Jones, vice chair and Salford representative on the Transport for Greater Manchester Committee, said: “Reducing crime and antisocial behaviour on Metrolink is always a priority – the safety and security of our passengers is paramount and we want people to feel confident about travelling on the network.

“That’s why we aim to make safety and security features an integral part of tram stop design, and why Metrolink’s Passenger Service Representatives are fully trained to deal with difficult situations and assist passengers when necessary.

“We also work with Greater Manchester Police on the Travel Safe scheme, which provides uniformed Special Constables – some of which are also TfGM and Metrolink staff – to travel on the network. Their presence can be very reassuring for passengers.

“We’ll now be seeking Safer Tram Stop accreditation for more stops across the network to help our passengers feel safe and secure when they’re using the system.”

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