Latest Rail News

05.07.17

Operators roll out on-the-day advanced tickets for passengers

Passengers who book tickets at short notice will soon benefit from cheaper fares, as the Rail Delivery Group (RDG) has announced that millions of advanced tickets will now be available up to 10 minutes before departure.

Customers of Grand Central, Greater Anglia, Northern, TransPennine Express, Virgin Trains and Caledonian Sleeper will now be able to buy advanced tickets on the day of travel and save extra cash. Previously, advanced tickets could only be purchased up to 24 hours before the service was scheduled to depart.

Additionally, passengers on long-distance services will be able to see when there are only a few advance tickets left online, and avoid missing out on the best price.

Jacqueline Starr, managing director of customer experience at the RDG, said: “Not everyone can plan journeys in advance and now more people can buy cheaper tickets on the day, even on their way to the station.

“We want customers to get the best possible deal whenever they travel,” she added. “With 97% of your fare going back into running and improving the railway, investment is driving quicker improvement, more choice and greater freedom.”

Lianna Etkind, public transport campaigner at Campaign for Better Transport, added that the organisation was pleased that more advanced tickets would be made available.

“We welcome this initiative which removes a further barrier to affordable rail travel and means people can make unplanned journeys without being unfairly penalised,” she said.

“We would urge train companies not already signed up to this to follow suit so all passengers benefit from these new tickets. However, we hope this doesn’t add another layer of complexity to a ticketing system already bloated and convoluted.”

Top Image: Lauren Hurley and PA Wire

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Comments

Andrew Gwilt   06/07/2017 at 08:39

Glad that it's been introduced on Greater Anglia as I use Greater Anglia most of the time despite it costs lot more to pay a return train ticket to London than I usually pay a cheaper fare on c2c whenever I go to London.

Not A Parody, Honest   06/07/2017 at 10:28

So the roll out on-the-day tickets to be sold by Grand Central, Greater Anglia, Northern, TransPennine Express, Virgin Trains and Caledonian Sleeper, meaning cheaper fares for passengers and passengers will now be able to buy advanced tickets on the day of travel and save extra cash. Allowing for the introduction of new stocks on the Abellio Greater Anglia line to Liverpool Street Marks and maybe Marks Tey-Sudbury line from the Stadler FLIRT stocks due for introduction in 2018-19 Could mean the Mk 3 stocks like the 442 stocks are cascaded to ScotRail to work the Aberdeen - Perth service or maybe the 153s on the Marks Tey - Sudbury line given to Arriva Trains Wales to run Crewe - Holyhead via Llanfairpwllgwngllgogerychwrndrobllllantysiliogogogoch and Rhyl. fs

David R   08/07/2017 at 08:54

Please not any more 153s dumped on those of us who live in Wales.

GW   08/07/2017 at 10:18

Not acceptable if they come with a reservation. We have a major issue already with people who pay peanuts being given a seat in preference of those who pay the highest fares. Just another complication to an overly complex ticketing system. Get the basics right first.

Richard   08/07/2017 at 16:56

Spot on GW. It is an absolute farce that Advance Fares come with a seat reservation (only becuase it's the only way TOC's can cheaply yield manage) yet full-fare turn up and go punters have to choose from whats left. Many Business people in my part of the world (GA) drive to the edge of London now and tube in. First class has become a playground for kids and is full of cheapest fares at roughly 15% of full fare. What nonsense is that? The Marketing of the inept.

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