Latest Rail News


RAIB launches probe into Jubilee Line incident of 11 wide-open doors on moving train

A freak incident on the Jubilee Line which saw 11 passenger doors remaining open whilst the train was moving was caused by a failure in the vehicle’s computerised control system, the RAIB has found.

A formal probe has now been launched by the investigator after a passenger filmed the London Underground train travelling with wide-open doors between Finchley Road and West Hampstead stations shortly after 9am on 1 September.

In an announcement, the RAIB noted that a fault had developed in the computerised train control system. When the train arrived at Finchley Road and the train operator used the cab control to open all doors adjacent to the platform, these doors would only open if passengers operated the local push-button located at each doorway.

Whilst attempting to open the closed doors, the train operator “mistakenly used a cut-out switch” that bypassed a circuit designed to prevent the train from being driven with any door open, the RAIB said. Having not found a solution to the issue of some doors remaining closed, the operator made a public announcement that he would attempt to remedy the issue at the next station.

“A short time later, the train left Finchley Road station with the train operator unaware that some doors were still open,” the RAIB said.

“When the train arrived at West Hampstead station, the train operator was contacted by a passenger on the train and told that the train had travelled from Finchley Road station with a door open. The train operator went to investigate and found ten other doors had also been open.”

The investigator added that the staff member reported the issue to control room staff and the train was taken out of passenger service at West Hampstead station.

The RAIB’s investigation will identify the nature and management of the fault affecting the train’s door control system; any factors influencing the actions of the train operator; the training, competency, and management of the train operator; and any other underlying management factors.

Top image: TheIntrepidTraveller


Enjoying RTM? Subscribe here to receive our weekly news updates or click here to receive a copy of the magazine!


There are no comments. Why not be the first?

Add your comment



Rail industry Focus

  • 27/01/2020ORR launch signalling systems market study

    The Office of Rail and Road (ORR) has today (Jan 27) opened a market study into the supply of rail signalling systems. The study will aim to examine issues within the rail signalling marketplace and...
  • 23/01/2020Innovation and Safety - David Clarke, RIA

    Source: RTM Dec 19/Jan 20   David Clarke, Technical Director, Railway Industry Association talks us through the ways innovation can be used to make the railway even safer. In a safety critical...
View all News


The challenge of completing Crossrail

05/07/2019The challenge of completing Crossrail

With a new plan now in place to deliver Crossrail, Hedley Ayres, National Audit Office manager, major projects and programmes, takes a look at ho... more >
Preparing the industry to deliver trains for the future

04/07/2019Preparing the industry to deliver trains for the future

The move to decarbonise the rail network involves shifting to cleaner modes of traction by 2050. David Clarke, technical director at the Railway ... more >

Most Read

'the sleepers' blog

Maximising efficiency requires investment in data, but it’s rewards for rail could be extensive

14/11/2019Maximising efficiency requires investment in data, but it’s rewards for rail could be extensive

Rail Technology Magazine’s Matt Roberts explains the significant role data can play within the future development of the rail industry. Standing as a cornerstone of the UK transport network, the rail industry is forever striving to in... more >
read more blog posts from 'the sleeper' >


Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

24/06/2019Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

Andrew Haines, the Chief Executive of Network Rail, has told the Today programme on Radio 4's BBC’s flagship news programme that he would not rule out his organisation issuing future r... more >
Advancing the rail industry with management degree apprenticeships

08/05/2019Advancing the rail industry with management degree apprenticeships

In answering the pressing questions of how current and future generations of managers can provide solutions to high-profile infrastructure projects across the UK, Pearson Business School, part of... more >