Latest Rail News

13.06.18

Renewed West Midlands partnership to work towards 100 targets, from ticketing to stations

The Swift smart card is to be rolled out across the West Midlands through the renewal of a partnership first set up six years ago.

Chiltern Railways, West Midlands Rail (WMR) and Transport for West Midlands (TfWM) have renewed their partnership, pledging to work together to meet over 100 targets over the next three years.

Their plans include delivering and expanding the Swift card on Chiltern services, a possible loyalty scheme for the region, more ticket vending machines and increasing the payment methods that passengers can use to pay for their journeys.

The agreement, signed at Birmingham’s Moor Street station, also sets out plans to improve station design and facilities, train facilities, connections and customer service.

This partnership was first signed between Chiltern Railways and former public transport body Centro in 2012 and delivered major improvements in the region, such as cycle parking at Dorridge station, a new car park at Solihull, and faster journeys between Birmingham and London, as well as greater sharing of information about planned and unplanned disruptions.

Dave Penney, managing director of Chiltern Railways, said: “I am delighted to renew this partnership with our colleagues at TfWM and WMR, continuing a relationship that serves the needs of our customers across a region that is vital to the UK economy.

“In renewing this partnership, we are looking forward to playing our part in delivering key projects like Midlands Rail Hub and continuing to invest in our stations.

“We want to use our experience to ensure that the West Midlands’ rail network is resilient and can provide a high-quality service whilst it is developed.”

Cllr Mark Winnington, vice chair of WMR, said that the agreement aims to deliver a “new era” for rail travel across the region.

“It will make train travel the most attractive mode of choice for people living in and travelling to and from the region,” he continued. “By working with TfWM and Chiltern we will deliver a network that plays a key role in making the West Midlands a place in which to do business, visit and live.”

Chair of the West Midlands Combined Authority’s transport delivery committee, Cllr Richard Worrall, added: “The original agreement worked very well and we now take it on to the next level.

“We believe working with the rail industry to improve services is the right way to champion the needs of passengers across the region.”

The agreement is to be assessed against network reliability, more people using rail, happier travellers, better and safer stations, and better trains.

It will run until the end of Chiltern’s franchise in December 2021.

Top image: Chris Hepburn

 

Enjoying RTM? Subscribe here to receive our weekly news updates or click here to receive a copy of the magazine!

Comments

There are no comments. Why not be the first?

Add your comment

 

rail technology magazine tv

more videos >

latest rail news

Stadler announced as preferred bidder to supply 71 new Wales and Borders trains

15/08/2018Stadler announced as preferred bidder to supply 71 new Wales and Borders trains

Swiss rolling stock provider Stadler has been announced as the preferred bidder for a Welsh deal that will provide 71 trains to the lines. T... more >
Rail fares set to rise by 3.2%, Grayling angers unions with calls for lower inflation

15/08/2018Rail fares set to rise by 3.2%, Grayling angers unions with calls for lower inflation

Train fares in the UK will rise 3.2% in January 2019, the government has confirmed – marginally below the expected 3.5%. This increase... more >
Peak District freight sidings get £18m Network Rail boost

14/08/2018Peak District freight sidings get £18m Network Rail boost

An £18m rail investment in the Peak District will come as good news for the construction industry, benefitting the environment, economy and... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

rail industry focus

View all News

interviews

Transforming travel in the north west

06/02/2018Transforming travel in the north west

RTM’s Josh Mines talks to Robin Davis, head of new trains at TransPennine Express (TPE), about the huge rolling stock change journey the co... more >
Thameslink: Nearing the end of the line

23/01/2018Thameslink: Nearing the end of the line

RTM’s Josh Mines catches up with Mark Somers, project director for Thameslink, on how the final stages of the programme are progressing and... more >
Modernising journeys in north east England

09/11/2017Modernising journeys in north east England

First Hull Trains is about to embark on the biggest fleet overhaul it has delivered since being set up in 2000. Managing director Will Dunnett te... more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. ... more > more last word articles >

'the sleepers' daily blog

A radical solution to the employment crisis

24/07/2018A radical solution to the employment crisis

Peter Cayless, founder and creative director at Working Eye, talks about an innovative solution to employment in the rail industry that might jus... more >
read more blog posts from 'the sleeper' >

comment

Passengers at the heart of Thameslink

31/07/2018Passengers at the heart of Thameslink

As Thameslink launches a new timetable, Richard Freeston-Clough, operations and communications officer at London TravelWatch, looks back at the w... more >
Customers want more rail freight

31/07/2018Customers want more rail freight

Philippa Edmunds, Freight on Rail manager at the Campaign for Better Transport, makes a socioeconomic case for continued investment not only in t... more >
Freight for the Borderlands' untapped potential

31/07/2018Freight for the Borderlands' untapped potential

John Stevenson, MP for Carlisle and the government’s Borderlands Deal Champion, discusses the untapped potential for growth in the Borderla... more >
British manufacturing in buoyant demand for steel

31/07/2018British manufacturing in buoyant demand for steel

Roger Neary, head of logistics sales at DB Cargo UK, discusses the rail freight company’s £6m expansion of its steel warehousing faci... more >