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Hull Trains becomes first TOC to roll out passenger information screens on all trains

First Hull has become the first train operating company (TOC) to introduce up-to-the-minute passenger information screens on all its trains.

The high definition screens, using the Keinform500 system from KeTech, display live real-time information, fed from Darwin, on arrival and departure times, as well as information from connecting stations and services, weather conditions, engineering works and promotional offers.

First Hull originally told RTM about the plans to roll-out the technology across its entire fleet last year, following a pilot period.

Jon Plowright, head of engineering at Hull Trains, said: “The state of the art equipment is an innovative solution to meeting the information needs of today’s customer.”

The project was developed in a collaboration involving Hull Trains, KeTech, ATOC, Angel Trains, Alstom, and Icomera.

Last year RTM interviewed Paul Wood, fleet manager at Hull Trains, about the passenger information screens.

The latest edition of RTM features a report on the launch of Govia Thameslink's new Siemens Class 700 train, which also features passenger information screens.

(Image c. First Hull)

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Andrew Gwilt   08/07/2016 at 15:04

New information passenger screens could also be installed on other trains such as Class 321's, Class 317's, Class 315's, Class 357's, Class 375's, Class 376's, Class 377's, Class 378's, Class 379's, Class 387's, Class 170's, Class 90's+MK3's, Class 43's+MK3's, Class 91's+MK4's, Class 185's, Class 171's, Class 165's Class 166's, Class 465's Class 466's, Class 395's, Class 360's, Class 350's, Class 444's, Class 450's, Class 458's, Class 175's, Class 222's, Class 221's, Class 220's, Class 319's, Class 318's, Class 320's, Class 322's and other electric multiple unit and diesel multiple unit trains to use information for passengers if there are any delays or disruptions to not just London Underground, DLR, Tramlink, Manchester Metrolink, Midland Metro, Sheffield Supertram and others and even information about delays & disruptions on other National Rail routes.

Manchester Mike   08/07/2016 at 20:54

@Andrew Gwilt I think you missed a few classes there...

David   08/07/2016 at 21:46

Yeah! Where's my 365s at?

Jerry Alderson   09/07/2016 at 17:13

Compared to the European mainland I think Britain's railway is ahead in providing Wi-Fi but definitely way behind in on-board information screens - perhaps a decade behind - so this is the start of a catch-up. Well done to pioneering Hull Trains, who were also first trains in Britain with USB charging-points (since followed by ScotRail). It's not just the quality operators such as OEBB in Austria with its superb RailJet and CityJet trains that have highly informative info screens and the arguably more backward operators such as SNCB in Belgium. Every country I've been to in the last five years has better info on at least some of their rail-based transport systems. Britain is still stuck on with minimalist dot-matrix screens.

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