27.07.12
Rail passenger information consultation launched
The Office for Rail Regulation (ORR) has launched a consultation seeking views on the publication of greater information about railway costs, safety and performance.
The consultation considers how the industry can provide more information and how this can be best made publicly available.
It is published alongside new research exploring the impact of publishing more information on train seating availability, indicating that passengers are keen for more detail to help them avoid busy trains.
ORR chief executive, Richard Price, said: “Transparency of cost and performance data is important because it helps the industry, its customers and its funders to understand the real story around what the rail sector costs and how it performs, and whether they are getting value for money.
“Too often the rail industry has shot itself in the foot by holding data back and looking like it has something to hide. I am delighted that the train operators and Network Rail have started to put that right.
“I want to see the next steps to make customers and taxpayers much better informed. And I want the railways funders to have much more clarity on how their money is used, and better choices on what they buy from the rail industry in the future.”
The consultation can be found at: www.rail-reg.gov.uk/server/show/ConWebDoc.10984
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