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Vix and ACT take over Metrolink smart ticketing contract

Manchester’s smart ticketing scheme has been awarded to two new contractors after the initial contract with Atos fell apart last year.

Applied Card Technologies (ACT) and Vix Technologies will now carry out smart ticketing services for Transport for Greater Manchester (TfGM).

Atos cancelled their contract with TfGM last year after failing to deliver all the services and paid them an undisclosed amount of compensation to help them find a new contractor.

Smart ticketing, introduced in 2013, is used by 500,000 concessionary card holders on Manchester’s Metrolink tram service, and has begun to be introduced on its trains and buses.

Back in February, PayPoint launched its multi-operator smart ticketing service across the Greater Manchester area. The new service will allow passengers to purchase selected current System One travelcards to load onto a get me there or other ITSO compatible smart card at any of the 1,334 PayPoint retailers in the region.

The launch is the latest in a growing number of major smart transport services operated by PayPoint, using ACT’s Cloud Ticketing Service. It follows successful launches in Merseyside and Cardiff over the past two years.

Recently, Transport for the North recently outlined plans for a ‘Smart North’ scheme that would allow smart ticketing across the entire northern region.


Jackcarter   11/03/2016 at 23:09

We need a system like this for train tickets. Something similar to the Oyster card system. From what I can tell, we'll be getting something along those lines around 2019, but I don't see why they can't implement it sooner. The new plans for the Northern Rail service are nice and all, but there's too much waiting involved. We've waited a long time for something like this and now they are making us wait even longer. Just introduce the Oyster-style ticketing system and the CAF Civity trains. Also, keep routes that stop at villages and routes that stop at towns and cities separate please. All the stop at Apperley Bridge between Shipley and Leeds has done is make the travel time longer, which is an inconvenience. There should be a separate line between Apperley Bridge and Leeds, maybe it could be integrated into the Otley line.

Andrew G   28/03/2016 at 22:29

Is it the ITSO smart ticketing contactless cards that will be introduced on the Manchester Metrolink system aswell on Manchester's buses and trains similar to the London's Oyster Contactless cards that is used on all London's transportation across Greater London. Great idea to use contactless cards if you are a Manchester citizen who lives in Manchester City Centre or in Greater Manchester.

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