New App launched by CIRAS to help confidential reporting of transport safety concerns

New App launched by CIRAS to help confidential reporting of transport safety concerns

The Confidential Incident Reporting and Analysis Service (CIRAS), the UK transport sector’s confidential safety reporting hotline, has launched a new app for transport workers to report safety concerns.

CIRAS receives concerns from workers within the rail and transport sector each year and listened to in confidence by CIRAS with resolutions then sought from the company or organisation in question.

After listening to feedback from members and transport workers, CIRAS has developed the free app, which works on both Android and iPhone devices.

Catherine Baker, CIRAS director said: “Our members want to make it as easy as possible for their employees to feel listened to when they have health and safety concerns. Frontline staff asked us for a new phone app as ‘everyone has a phone these days’ and ‘you don’t have to wait – people get busy and might forget otherwise.”

The app will let a user report concerns and issues quickly, and save their details to make reporting quicker the next time. However, the app is not a replacement for the other channels for reporting issues with the freepost, hotline and web reporting form all still available for members and workers.

CIMAS was founded in 1996 as a charity to bring the frontline concerns of workers to the attention of the organisations in charge. Since then, it has worked on multiple safety cases and measures to improve the environment for workers.

The app was launched at Keolis Amey Metrolink in Manchester, with Keolis Amey health and safety manager, Carole Mason commenting: “The CIRAS app is a great addition to the channels our staff can now use to share their safety concerns with us and gives the opportunity to report on the go.

“I welcome any new intelligence about safety, health and wellbeing risks, wherever it comes from. A CIRAS report provides detailed information that I can use to work with colleagues on resolution and can be a trigger for sharing learning and feedback more widely.”

Photo Credit: Istock

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