HS2

23.01.17

Alex Hynes appointed managing director of ScotRail Alliance

Alex Hynes, the current managing director of Arriva Rail North, is set to be appointed as managing director for ScotRail Alliance and will join the operator later this year.

Hynes will be replacing Phil Verster, who last week announced he would be leaving ScotRail to become managing director of the new East West Rail project, the new fully privatised line between Oxford and Cambridge.

The appointment will have a knock-on effect on the UK rail network as Arriva Rail North, responsible for the Northern rail franchise, will now be looking for its own replacement MD.

“I am delighted to have been appointed to lead the ScotRail Alliance, this cutting-edge arrangement, which brings together the management of ScotRail and Network Rail to deliver the very best for customers,” Hynes said.

“The ScotRail Alliance is delivering one of the largest programmes of investment, change and modernisation since the railway was built. To be part of that, and the plans to vastly improve services and capacity for customers, is hugely exciting for me.”

Hynes will enter ScotRail with a wealth of rail experience, having been Northern’s managing director since August 2013 where he successfully delivered the franchise’s best-ever customer satisfaction scores.

He will hope to maintain his positive record at ScotRail, which has been the centre of much criticism under Verster’s tenure as it looks to handle Network Rail’s large infrastructure upgrade to the Scottish network.

ScotRail’s dip in punctuality due to improvement work led Transport Scotland to demand the introduction a performance improvement plan last autumn. However, the franchise looks to have improved since, noting a third consecutive increase in its PPM earlier this month.

Dominic Booth, managing director at Abellio UK, said: “Alex has a proven track record delivering rail improvement and investment programmes, and is the ideal replacement.

We are currently investing in a fleet of 70 new faster, longer and greener trains, which will transform the rail travel experience of our customers and we are delighted to have Alex in place to lead this work.”

The chief executive of Network Rail, Mark Carne, also expressed his pleasure at Hynes leading the ScotRail Alliance.

“This is one of the most pressurised, high-profile roles in the whole railway industry and we look forward to helping him succeed,” Carne said.

A spokesman for Northern said that the operator will make an announcement on Hynes' successor "in due course".

Have you got a story to tell? Would you like to become an RTM columnist? If so, click here.

Comments

Michael Still   23/01/2017 at 22:28

Congratulations Alex. A very tuff job ahead but I don't know who else could fill this role. You have certainly left a success story behind you. Will be reading the future of Scotrail with interest. Wishing you all the very best. Michael Still

Alices   24/01/2017 at 00:04

Alex is a good self publicist, that's great for getting promoted. The last Northern franchise employee engagement results were never released, plus stakeholder satisfaction is low ask the PTEs. Northern needs a real deliverer now as staff morale is not good

Lee   24/01/2017 at 08:42

Just what is the 'success story at Northern Michael Still. As a commuter on their trains very little, apart from the livery' has changed for many years. True they did manage to get hold of some more sprinters and pacers but there is little else to shout about. many promises of millions of extra seats per year were made at the start of the Arriva franchise, but these are yet to appear. Wifi on all trains, certainly not on the ones I use, if and when they turn up, which is a bit of a lottery at the moment due to 'unavailability of staff members' who have to try to travel across Manchester City centre in less than 5 minutes. maybe its the 'new' rolling stock which wont appear for another 2-years but then again Pacers are supposed to be being withdrawn in a years time - oh hang on a minute. Dosen't that result in a shortage of rolling stock for a year? Must be the well-motivated staff who seem to be moving between ballots to strike for over-inflation pay rises and or introduction of DOO to protect the jobs of the very members of staff who are so frequently unavailable, resulting in trains being delayed/cancelled yet again! Maybe its a new timetable? perhaps not, as the trains on my line (all Northern operated) appear to be timed to start later and always seem to be 2-minutes late at Leyland every morning for no reason whatsoever? Then again, they do seem to loose time between stations a few miles apart with nothing in between. Still, the latest fare rises in January will pay for the improvements Northern will implement, not sure what they are but I am sure they will be wonderful, Northern and Alex Hynes have said so.

Rob   24/01/2017 at 10:11

Good riddance. Do recall a meeting in Manchester prior to the launch of the N/Powerhouse, Tried three times to ask him a quite important, relevant question; he only finally scurried over introduced himself as I was stood with George Osborne MP.

Add your comment

 

related

rail technology magazine tv

more videos >

latest rail news

New Northern trains announced across their routes

05/12/2019New Northern trains announced across their routes

Rail operator, Northern, announced yesterday (Dec 4) that more than 50 new northern trains will be in service from Dec 15, with a further 49... more >
TfL to install over 100 cycle docking points near major rail stations

05/12/2019TfL to install over 100 cycle docking points near major rail stations

Before the year is over, Transport for London (TfL) will have installed 105 new Santander Cycles docking points close to Network Rail stations in... more >
Virgin Trains lead the way with 5G onboard connectivity

05/12/2019Virgin Trains lead the way with 5G onboard connectivity

Virgin Trains has become the first train operator to trial onboard 5G Wi-Fi. The trial comes in partnership with McLauren Applied and Vodafone, a... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

Maximising efficiency requires investment in data, but it’s rewards for rail could be extensive

14/11/2019Maximising efficiency requires investment in data, but it’s rewards for rail could be extensive

Rail Technology Magazine’s Matt Roberts explains the significant role data can play within the future development of the rail industry. Standing as a cornerstone of the UK transport network, the rail industry is forever striving to innovate and maximise efficiency in all aspects of its work. Data is just one such way of achievi... more >
read more blog posts from 'the sleeper' >

comment

The challenge of completing Crossrail

05/07/2019The challenge of completing Crossrail

With a new plan now in place to deliver Crossrail, Hedley Ayres, National Audit Office manager, major projects and programmes, takes a look at ho... more >
Preparing the industry to deliver trains for the future

04/07/2019Preparing the industry to deliver trains for the future

The move to decarbonise the rail network involves shifting to cleaner modes of traction by 2050. David Clarke, technical director at the Railway ... more >
Sunshine future beckons for South Wales Railways, says 10:10 Climate Action’s Leo Murray

02/07/2019Sunshine future beckons for South Wales Railways, says 10:10 Climate Action’s Leo Murray

Smart electrification is the way to boost clean energy resources, argues Leo Murray, director at 10:10 Climate Action. Contractors are clear... more >
Ambition doesn’t have to be expensive, says Midland Connect's Maria Machancoses

02/07/2019Ambition doesn’t have to be expensive, says Midland Connect's Maria Machancoses

The TCR Midlands conference is only days away and tickets are going fast for the sector event of the year at the Vox Conference Centre in Birming... more >

rail industry focus

View all News

interviews

Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

24/06/2019Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

Andrew Haines, the Chief Executive of Network Rail, has told the Today programme on Radio 4's BBC’s flagship news programme that he wo... more >