Latest Rail News

04.04.13

London Midland extends ticket compensation offer

Ticket compensation for passengers on London Midland will be extended until April 30, the operator has announced.

The move is part of a £7m compensation package, announced at the end of December.

Commuters are offered five days free travel, after suffering extreme delays and frequent cancellations of services at the end of 2012. London Midland was unable to provide enough drivers, which severely impacted on their ability to deliver services across the West Midlands.

Anyone who has held a season ticket for travel on London Midland for at least 28 days between September 10 and December 8 can apply. News of the extension will also be announced on trains and at stations.

David Whitley, London Midland’s head of marketing, said: “Thousands of people have already applied, but we don’t want anyone to miss out. We all lead busy lives and it’s easy for things to get forgotten.”

Customers can apply for compensation here.

Tell us what you think – have your say below, or email us directly at opinion@railtechnologymagazine.com

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