Britain’s biggest and clearest single passenger information display has gone live at Victoria Statin this week.
The new display is part of Network Rail's 'Putting Passengers First' initiative and follows the installation of a similar but slightly smaller display at London Waterloo earlier this year.
The giant 5 by 2.5 metre full-colour LED screen is located above the metro concourse providing passengers with clearer information than ever before.
The fresh display allows for further information to be shown and in addition to regular departures information it can show platform guidance, safety messages and network disruption information, all in real-time. In future the display could be programmed to show animations and videos.
The current passenger information displays relied on similar but older LED technology which restricted display size and the type of information that could be shown. This use of the latest LED technology offers endless flexibility in terms of colour and presentation of the information displayed to the travelling public.
John Halsall, Network Rail Southern Region Managing Director, said: “Accurate, real-time, and easy-to-understand customer information is critical to passengers’ experience in stations and is key to putting our passengers first.
“We’re really happy to see the introduction of this new technology at London Victoria which, in its prominent position, will provide passengers with even more useful information to help them make more informed decisions about their journey.”
Angie Doll, Managing Director for Southern and Gatwick Express, said: “We’re delighted to be working closely with Network Rail to continue improving communication for customers at London Victoria station. We know that timely information is vital for our customers, and this fantastic display provides information with clarity and impact during normal operation and at times of disruption.”
Images: Network Rail