Network Rail has appointed infrastructure specialist Octavius to deliver a transformative accessibility upgrade at Chalkwell Station, marking a major step forward in improving passenger inclusivity on the c2c route. For the first time, Chalkwell will become fully step-free, aligning with national objectives to modernise Britain’s rail infrastructure.
The project—delivered in close collaboration with c2c and Southend City Council—will see the installation of two new lifts to provide unobstructed access between the street and the platform level. The improvements are being funded under the Department for Transport’s Access for All programme, which prioritises universal access across the UK rail network.
This vital investment will directly benefit passengers with reduced mobility, parents with pushchairs, and travellers with luggage, offering safer, more seamless journeys through the station.
In addition to the new lifts, Octavius will also replace the existing footbridge and staircases, which are nearing the end of their operational lifespan. A modern footbridge will be constructed to complement the new lifts and improve vertical circulation throughout the station.
To accommodate the new lift infrastructure, a disused goods lift shaft—inactive for over four decades—will be removed from the rear of the main station building.
Preparatory works are scheduled to begin this summer, starting with the construction of a temporary footbridge and stair access to ensure passenger flow and operational continuity while the old structure is dismantled in the autumn.
The overall programme aims for completion by late 2026, with new lift access operational by year-end, enhancing the station’s compliance with modern accessibility standards.
This scheme not only addresses accessibility deficits but also reflects the wider sector shift towards sustainable station renewals, lifecycle asset planning, and cross-industry delivery models.
Katie Frost, Network Rail’s route director for Anglia, said:
“We’re committed to making our railway more inclusive and better connected for the communities we serve. Improving station access will help more people travel independently and with confidence and working with our partners, we’re now taking an important step toward delivering these benefits at Chalkwell.”
Donna Thorpe, asset director at c2c, said:
"These works mark a historic stage in the improvement of the Chalkwell station which when complete, will hugely benefit the local community and all those using the c2c rail service.”
"We recognise that while these take place, there will be unavoidable changes to our customers' experience of the station. To ensure these changes are as minimal as possible, we will continue to work closely with Network Rail, Octavius Infrastructure Ltd and Southend City Council.”
Isayas Tecleberhan, Octavius Infrastructure Framework director, said: “We’re proud to have been awarded the Access for All works at Chalkwell Station and would like to thank Network Rail for the opportunity to continue our successful partnership.
Image credit: c2c
