Journeys for visually impaired passengers are now safer and more consistent across Scotland’s railway network, following the completion of a major tactile paving programme by Network Rail.
The textured paving, installed along the edge of station platforms, provides a vital safety cue for people with sight loss. Its raised, studded surface can be detected underfoot or with a cane, helping passengers recognise when they are approaching the platform edge and identify safe standing areas.
Work to upgrade remaining platforms began in 2022, with Helmsdale station in the Highlands the first to benefit. The programme reached its conclusion at Ardgay station, where the final installation was completed at the end of last year. With this milestone achieved, tactile paving is now in place across Scotland’s railway stations, creating a more predictable and accessible environment for passengers.
Jonathan Agnew, senior programme manager at Network Rail Scotland, said:
“We know that many visually impaired passengers rely on touch and texture to move confidently through stations. That’s why it’s important their experience is consistent and predictable across Scotland, allowing them to focus on and enjoy their journey.
“Scotland’s Railway is for everyone, and completing this work is another step towards making stations easier and more welcoming for all passengers. We’ll continue working with our partners and accessibility groups to shape future improvements, ensuring the network meets the needs of the people who depend on it.”
The programme has been welcomed by accessibility organisations, who highlight the impact tactile paving has on reducing stress and uncertainty when navigating busy stations.
James Adams, Director of RNIB Scotland, said:
“We welcome the news that this programme of tactile paving installations has now been completed across Scotland’s railway stations. For blind and partially sighted people, navigating a busy station can be one of the most stressful parts of a journey. Clear, consistent tactile paving makes a real difference by reducing uncertainty and helping people move around platforms more safely.
Tactile paving forms part of a broader package of accessibility improvements across Scotland’s Railway. British Sign Language (BSL) totems are currently available at five major stations — Glasgow Central, Glasgow Queen Street, Edinburgh Waverley, Haymarket and Dundee. These digital displays translate key travel updates and station announcements, ensuring Deaf BSL users can access the same information as hearing passengers.
ScotRail says the completion of the tactile paving programme represents tangible progress towards a more inclusive network.
Phil Campbell, ScotRail Customer Operations Director, said:
“ScotRail is committed to making Scotland’s Railway accessible for all, and the installation of tactile paving at stations across the country is real progress towards that goal.
“These improvements help ensure visually impaired customers can move around stations more safely and with greater confidence. Working alongside our partners at Network Rail and accessibility groups, we’re committed to continuing to improve the experience for everyone who chooses to travel by train.”
Image credit: Network Rail
