RTM365: The Era of Passenger Experience

RTM365 Panel Discussion - The Station Experience

Great Britain has over 2,500 stations. Many of these have seen a tremendous amount of investment recently, with state-of-the-art design, futuristic technology and improved accessibility, but there remain many others that have been left difficult to navigate and with outdated services. The modern passenger experience starts at the station. There are plans for new dedicated station management teams which will improve accountability and long term station development plans for new stations in the Midlands, funding to improve accessibility, provide free, fast and secure Wi-Fi and much more.

During the latest RTM365 virtual event, we were joined by Jonathan Chatfield, Head of Policy (Freight and Stations), Rail Delivery Group Frank Ibe, Head of Line Operations (Bakerloo and Victoria Lines), Transport for London Ian Horseman Sewell, CEO, First Class Partnerships and Susan Holden, Customer Experience Manager, National Stations Team, Network Rail to get their views and share the vision of how we can improve the experience of our passengers starting at the station.

If you'd like to see more of the lively and engaging discussions at RTM365, follow the link to register for a free account and view all of our on-demand content from previous events including, Rail Investment: Getting back on track, Equality Diversity and Inclusion and The Era of Passenger Experience. https://www.events.railtechnologymagazine.com/rtmregistration

RTM Mag Cover, Feb/March 23

RTM FEB/MARCH 23

Investing in the future of Scotland's rainforest

This issue highlights the latest topics within the rail industry, from decarbonising the Midlands, improving rail safety, meeting the future priorities of Scotland's Railway & more!                                                      

Videos...

View all videos
TransCityRail Banner

TransCityRail

South \ 28 09 23
North \ 09 11 23
Mids \ 29 02 24

TransCityRail is a series of regional, interactive and insightful events across the country bringing together leaders, collaborators, problem solvers and innovators in a creative and invigorating way.
 

This series of events supports and informs the whole of the rail industry and connects suppliers with buyers, specifiers, leaders and decision-makers looking to procure a wide variety of innovative products and services for their region.

Podcast

Episode 37 - What does the future of transport look like

This episode of Track Talk sees a discussion with Conservative MP for Milton Keynes South Iain Stewart, Chair of the Transport Committee. The focus of this episode revolves around disruptive technologies within the rail sector, specifically the impact that the new, innovative advancements and trends might have across all modes of transport. The Transport Committee are taking proposals from people in the sector who are in the know about innovations that deserve more attention, so we have given them the platform to discuss the process and hear what the committee is looking for. 

More articles...

View all