RTM365: The Era of Passenger Experience

RTM365 Panel Discussion - The Station Experience

Great Britain has over 2,500 stations. Many of these have seen a tremendous amount of investment recently, with state-of-the-art design, futuristic technology and improved accessibility, but there remain many others that have been left difficult to navigate and with outdated services. The modern passenger experience starts at the station. There are plans for new dedicated station management teams which will improve accountability and long term station development plans for new stations in the Midlands, funding to improve accessibility, provide free, fast and secure Wi-Fi and much more.

During the latest RTM365 virtual event, we were joined by Jonathan Chatfield, Head of Policy (Freight and Stations), Rail Delivery Group Frank Ibe, Head of Line Operations (Bakerloo and Victoria Lines), Transport for London Ian Horseman Sewell, CEO, First Class Partnerships and Susan Holden, Customer Experience Manager, National Stations Team, Network Rail to get their views and share the vision of how we can improve the experience of our passengers starting at the station.

If you'd like to see more of the lively and engaging discussions at RTM365, follow the link to register for a free account and view all of our on-demand content from previous events including, Rail Investment: Getting back on track, Equality Diversity and Inclusion and The Era of Passenger Experience. https://www.events.railtechnologymagazine.com/rtmregistration

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RTM Dec 23/Jan 24

Battery Powered Rail on Merseyside

This issue highlights the latest topics within the rail industry, from how the HS2 decision affects rail freight to the draft rail reform bill.                            

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TransCityRail is a series of regional, interactive and insightful events across the country bringing together leaders, collaborators, problem solvers and innovators in a creative and invigorating way.
 

This series of events supports and informs the whole of the rail industry and connects suppliers with buyers, specifiers, leaders and decision-makers looking to procure a wide variety of innovative products and services for their region.

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TransCityRail SOUTH

The South of England accounts for a significant portion of the UK’s rail investment strategy and is home to 7 sub-national transport bodies that have all placed rail infrastructure at the centre of their strategic investment plans.

Every year industry leaders from Network Rail, HS2, Train Operators, major contractors and transport bodies converge at the TransCityRail SOUTH conference, exhibition and networking dinner for a day of collaboration, conversation and engagement.

At this year's event, we're discussing...

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