RTM365: The Era of Passenger Experience

RTM365 Panel Discussion - The Station Experience

Great Britain has over 2,500 stations. Many of these have seen a tremendous amount of investment recently, with state-of-the-art design, futuristic technology and improved accessibility, but there remain many others that have been left difficult to navigate and with outdated services. The modern passenger experience starts at the station. There are plans for new dedicated station management teams which will improve accountability and long term station development plans for new stations in the Midlands, funding to improve accessibility, provide free, fast and secure Wi-Fi and much more.

During the latest RTM365 virtual event, we were joined by Jonathan Chatfield, Head of Policy (Freight and Stations), Rail Delivery Group Frank Ibe, Head of Line Operations (Bakerloo and Victoria Lines), Transport for London Ian Horseman Sewell, CEO, First Class Partnerships and Susan Holden, Customer Experience Manager, National Stations Team, Network Rail to get their views and share the vision of how we can improve the experience of our passengers starting at the station.

If you'd like to see more of the lively and engaging discussions at RTM365, follow the link to register for a free account and view all of our on-demand content from previous events including, Rail Investment: Getting back on track, Equality Diversity and Inclusion and The Era of Passenger Experience. https://www.events.railtechnologymagazine.com/rtmregistration

RTM Aug/Sept 21

RTM JUN/JUL 21

Milestones | The markers of success which HS2 is targeting over the coming years

Our August/September 2021 edition of RTM covers many of the changing aspects of the rail industry, including key changes involving infrastructure and stations. Read our breakdown of the key milestones with HS2 between now and 2024, while elsewhere we investigate the role which hydrogen fuels could have on UK rolling stock. We also delve into the ever-growing digital world of the rail industry, while from Page 65 onwards, we include our Railtex / Infrarail 2021 supplement – your chance to gain a wealth of valuable information about the exhibition, right at your fingertips.

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Net Zero Rail

RTM365 Online Festival

Net Zero Rail
21st October 2021

The net-zero mission is only just getting started. Join #RTM365 on the 21st October to join the journey as we unite with industry leaders and energy experts to determine the 'green' future of the rail industry.

Podcast

The Green Rail Revolution

Maria Machancoses, Director of Midlands Connect discusses the importance of HS2 to the Midlands and the UK, their collaborative work with the Department for Transport, and how we need to embrace the railways again.

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