RTM365: The Era of Passenger Experience

RTM365 Panel Discussion - The Station Experience

Great Britain has over 2,500 stations. Many of these have seen a tremendous amount of investment recently, with state-of-the-art design, futuristic technology and improved accessibility, but there remain many others that have been left difficult to navigate and with outdated services. The modern passenger experience starts at the station. There are plans for new dedicated station management teams which will improve accountability and long term station development plans for new stations in the Midlands, funding to improve accessibility, provide free, fast and secure Wi-Fi and much more.

During the latest RTM365 virtual event, we were joined by Jonathan Chatfield, Head of Policy (Freight and Stations), Rail Delivery Group Frank Ibe, Head of Line Operations (Bakerloo and Victoria Lines), Transport for London Ian Horseman Sewell, CEO, First Class Partnerships and Susan Holden, Customer Experience Manager, National Stations Team, Network Rail to get their views and share the vision of how we can improve the experience of our passengers starting at the station.

If you'd like to see more of the lively and engaging discussions at RTM365, follow the link to register for a free account and view all of our on-demand content from previous events including, Rail Investment: Getting back on track, Equality Diversity and Inclusion and The Era of Passenger Experience. https://www.events.railtechnologymagazine.com/rtmregistration

RTM OCT/NOV 21

RTM OCT/NOV 21

Delivering High Speed Two

Our October/November 2021 edition of RTM is packed with insights and visions for a future UK railway which is safe, efficient, and resilient. We delve into the restoration works at Bristol Temple Meads station with Maxine Prydderch, learn from Orlando De Leon about an innovative new piece of technology, and explore with HS2 Ltd’s Director of Stations & Systems, Chris Rayner, some of the successes already seen on HS2. That and so much more is available within the digital pages of our latest edition, so jump in and explore…

 

 

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Regional Investment

RTM365 Online Festival

Regional Investment
9 December 21

The rail industry is undergoing a once-in-a-generation transformation with railways about to undergo the most significant transformation in 25 years.

We will be able to provide a more dependable and well-connected passenger first railway as a result of the network improvement. But what does this entail for individual locations in terms of investment?

On the 9th December, RTM365 will bring together leaders from each of the UK regions at our next instalment of virtual events to get the answer to these questions and learn more about regional rail investment, major projects and the effect of the upcoming Great British Rail transition.

Podcast

The Green Rail Revolution

Maria Machancoses, Director of Midlands Connect discusses the importance of HS2 to the Midlands and the UK, their collaborative work with the Department for Transport, and how we need to embrace the railways again.

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