08.06.16
Arriva signs new wi-fi framework with Icomera
Arriva has signed a new framework agreement for providing on-board connectivity with wireless Internet providers Icomera.
Icomera already provides passenger wi-fi on Arriva’s Chiltern and Grand Central services, as well as 700 Arriva buses, and the deal marks the company as Arriva’s preferred UK supplier.
As part of its merger with the Northern franchise, Arriva has promised to replace the Pacer fleet with 281 new carriages from CAF, featuring free wi-fi among other improvements.
However, the full integration of Arriva and Northern has been halted to allow a full inspection by the Competition and Markets Authority over concerns that Arriva’s many other transport interests risk creating a monopoly.
Kevin Ives, digital transformation director of Arriva UK Trains, said: “In Icomera we have a partner with a demonstrable track record of delivering a quality service, supporting our ongoing commitment to provide the very best digital train experience for our passengers.
“In an age where it has become increasingly important to stay online and connected, our passengers extensively use free wi-fi to check social media, browse the Internet and work productively throughout their journeys.”
Icomera is also collaborating with Arriva and EE to improve the coverage of the mobile phone network on the Chiltern mainline between London, Oxford and Birmingham.
These improvements are due to be introduced to other Arriva services in the future.
(Image c. Civity)
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