Passenger train at a station

Government announces six-month rail travel voucher extension

As the government has relaxed Covid-19 travel restrictions in recent weeks, it has given rail passengers an additional six months from their original expiry dates to redeem rail travel vouchers.

The Government looks to ensure thousands of rail passengers are not left out of pocket, despite having followed 'stay at home' guidance.

Thousands of passengers with rail travel vouchers, which have expired or are due to expire between October 20, 2020 and June 30, 2021 will receive an additional six month extension beyond their original expiry date, in recognition of the the fact that most passengers have been unable to use them during the second and third national lockdowns.

The Government’s roadmap out of lockdown has ensured significant parts of the indoor economy and further outdoor settings have reopened in recent weeks, including non-essential retail, personal care and hospitality businesses in England, with overnight stays permitted.

Transport Secretary Grant Shapps said: “This extension ensures that passengers with travel vouchers are not penalised for following government advice.

“By offering people more time to redeem their vouchers, we are ensuring that passengers will not be left out of pocket as they come back to the railways.”

Jacqueline Starr, Chief Executive Officer of the Rail Delivery Group, added: “This welcome extension means more people will be able to get out and about by train as restrictions ease.

“With rail companies boosting cleaning, adding services to support social distancing and the vast majority of people wearing face coverings, returning passengers can travel with confidence.”

In recent months more than 1,000 weekday services have been added since mid-February 2021, up from around 16,900 per day to almost 18,000 from today. With even more significant service uplift is planned for May.

RTM JUN/JUL 21

RTM JUN/JUL 21

Where next for Metrolink?

Our June/July 2021 edition of RTM covers all different aspects of the rail industry, from embedding environmental initiatives across rail projects, to innovative work being done to encourage collaboration between HS2 and academia, and a focus on the future of light rail around the UK, including what is next for Greater Manchester’s Metrolink network.

Videos...

View all videos
Passenger Experience Event Banner

RTM365 Online Festival

The Era of Passenger Experience
18th August 2021

 On 18th August, RTM365 will host their Passenger Experience virtual event which will explore the plans to implement the changes affecting passenger experience laid out in the recent Williams Shapps review, the challenges that we need to overcome, opportunities for the supply chain and what we envisage the future of the passenger to be.

Podcast

The Green Rail Revolution

Maria Machancoses, Director of Midlands Connect discusses the importance of HS2 to the Midlands and the UK, their collaborative work with the Department for Transport, and how we need to embrace the railways again.

More articles...

View all