Class 755, via Greater Anglia

Greater Anglia’s repeat reliability award win

Greater Anglia’s jewel in its rolling stock fleet’s crown - the new four-carriage Class 755 bi-mode train - has recently been awarded the “most reliable train of their type” in the country through an independent industry award for the second concurrent year.

This award came topped off a triumphant night as the operator and their maintenance partner were on the receiving end of three industry reliability awards at the at the annual Golden Spanner Awards.

The Class 755, which is currently operational on the rural lines in Norfolk, Suffolk, Essex and Cambridgeshire, won the prestigious award based on the ‘miles per technical TRUST incident’ (MTIN) statistics – which cover faults that cause a delay of three minutes or more. Staggering statistics showed that the Class 755 recorded an average of 17,676 miles between incidents, blowing the competition out of the water whilst eclipsing its own record of from 14,767 miles between incidents last year.

Greater Anglia’s three-carriage bi-mode trains won a bronze spanner for the lowest average delay per technical incident, whilst the Class 745 intercity trains picked up a silver spanner award, representing the most improved train of their type, with a 126.9% year-on-year improvement.

Martin Beable, Engineering Director, Greater Anglia, said:

 “Our new trains have transformed rail travel in the region, and we’re thrilled they have been recognised with these awards.

“The fact that we have received a gold, silver and bronze award shows we are making good progress in all aspects of fleet performance, from having a low number of technical incidents, to getting trains moving again and recovering quickly from incidents that do occur, to wider improvements in overall fleet performance.”

“I would like to thank the teams at Greater Anglia, Stadler and Rock Rail who were all integral to these notable achievements. These awards are testament to the hard work of our colleagues, who work around-the-clock to keep trains running.”

Greater Anglia is currently in the process of replacing all trains in its fleet with brand new ones, which are all longer, with more seats, USB and plug sockets, fast free Wi-Fi, air conditioning and improved accessibility features as well as dedicated cycle spaces.

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