Heathrow Express has secured an extension to its Track Access Agreement.
The airport rail link, which operates between London Heathrow and London Paddington, celebrated 26 years of continuous operation at the end of June, and confirmed that it had secured its Track Access Agreement until June 2028.
Heathrow Express is the UK’s largest Open Access Operator in terms of passenger numbers, carrying 16,000 customers each day.
The agreement demonstrates the value of targeted private investment in the railways and ensures continued delivery of a reliable service, which is often many travellers’ first impression of the UK.
The agreement also maintains the distinctive terms central to the service’s renowned operation. These include the regular 15-minute intervals between services departing from Platforms 6 and 7 at Paddington Station.
Daniel Edwards, Business Leader and Director at Heathrow Express, said: “We are thrilled to have reached this landmark agreement. Our passengers, both loyal and new can rest assured that they will always receive the high-quality service they have come to expect from Heathrow Express.
“By securing our Track Access Agreement until June 2028 we continue to prove the benefit of open access rail operators in providing valuable competition which enhances the overall passenger experience. Heathrow Express remains dedicated to providing a premium service, with the airport passenger in mind, that prioritises efficiency, reliability, and great customer service.”
Heathrow Express is a non-stop 15-minute electric train service from London Paddington to Terminals 2 and 3 at Heathrow Airport, with an extra six minutes to Terminal 5 and a free transfer to Terminal 4. It provides the fastest and most sustainable transport link to the UK’s hub airport.
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