Businessman waiting for a train in London

Additional entrance among Ilford station accessibility improvements

As part of ongoing improvements to Ilford station to improve passenger access, Transport for London (TfL) has opened a new entrance and ticket hall for customers.

This will provide nearby residents with a convenient link to the station, as well as step-free access to Platform 1.

The new southern entrance, first proposed in 2015, will provide TfL Rail passengers travelling from Ilford into central London and Essex an additional option to access the station. For passengers arriving at the south of the station, where a number of bus services stop, it will speed up journey times.

Built using funding from the Greater London Authority Housing Zone Grant and the TfL Growth Fund, as well as support from Redbridge Council, the additional permanent entrance should also help provide further capacity to support the expected rise in passengers once the Elizabeth line opens.

The improvement works also provides step-free access to Platform 1 through the new ticket hall, in advance of new lifts being installed by Network Rail as part of the wider station improvement projects.

Three lifts will provide step-free access to all platforms once complete.

Enhanced customer information screens, including a screen beside the exit displaying live bus department time information for nearby stops, will help passengers continue their journey beyond the station.

Heidi Alexander, Deputy Mayor of London for Transport, said: “This new entrance will make a big difference to passengers using Ilford station, increasing capacity and ease of access.

“Later this year, lifts, real-time information boards and other improvements will make the station easier to navigate, supporting all those using the network and the overall development of the local area ahead of the Elizabeth line opening.”

Danny Fox, TfL Rail Deputy Director of Operations, added: “We've seen lots of development around Ilford station since we launched TfL Rail in 2015 and this new entrance will support more people using the railway in the years to come.

“Further improvements are well underway at the station, rebuilding the main entrance and installing new lifts. It is exciting to see Ilford station progressing well and supporting the regeneration of the local area.”

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