London Underground train at station with the doors open

London Underground line suspended over weekend due to staff shortages

Staff shortages, caused by control room workers receiving isolation alerts via the NHS Covid-19 app, led to the temporary suspension of a London Underground line over the weekend.

The Metropolitan line between Aldgate and Amersham, Buckinghamshire was forced to close on Saturday July 17, 2021 due to an insufficient number of available control room operators.

Services have since resumed, with Transport for London (TfL) and Richard Jones, Head of Network Operations at London Underground, apologising for last minute disruption caused for passengers, having had to rely on local bus services to support demand.

The delays occurred on the same day as Wembley Stadium hosted the Challenge Cup final, with many rugby league fans being forced to find alternative routes to the ground - with the Metropolitan line service being one of the traditional main ways to the ground.

The Piccadilly line between South Harrow and Uxbridge and the District line between High Street Kensington and Edgware Road were also affected.

There have been growing concerns among transport unions that further disruptions will be felt across UK public transport as restrictions ease and infection rates rise, with more staff either contracting the virus or being alerted to isolate by the NHS Covid-19 app.

The latest Covid-19 figures show infection rising in all areas of London in the week up to July 12, with the highest rates (436 cases per 100,000) recorded in Hammersmith and Fulham.

Elsewhere in the country, public transport networks were feeling the significant strain of Covid-related staff shortages - with bus services in East Yorkshire suffering a similar delay the same day.



Where next for Metrolink?

Our June/July 2021 edition of RTM covers all different aspects of the rail industry, from embedding environmental initiatives across rail projects, to innovative work being done to encourage collaboration between HS2 and academia, and a focus on the future of light rail around the UK, including what is next for Greater Manchester’s Metrolink network.


View all videos
Passenger Experience Event Banner

RTM365 Online Festival

The Era of Passenger Experience
18th August 2021

 On 18th August, RTM365 will host their Passenger Experience virtual event which will explore the plans to implement the changes affecting passenger experience laid out in the recent Williams Shapps review, the challenges that we need to overcome, opportunities for the supply chain and what we envisage the future of the passenger to be.


The Green Rail Revolution

Maria Machancoses, Director of Midlands Connect discusses the importance of HS2 to the Midlands and the UK, their collaborative work with the Department for Transport, and how we need to embrace the railways again.

More articles...

View all