Marking World Suicide Prevention Day today, Network Rail is urging people to learn how to spot signs of emotional distress near the railway and take safe, compassionate action to help save lives.
The appeal comes as Network Rail celebrates 15 years of partnership with Samaritans, a collaboration that has transformed how the rail industry supports vulnerable individuals. Over the past year, life-saving interventions on Britain’s rail network have risen by 18%, demonstrating the continued impact of this vital work.
The partnership has trained over 31,000 rail staff and British Transport Police officers through Samaritans’ Managing Suicidal Contacts course. This equips frontline workers with the skills to recognise when someone may be struggling and how to intervene safely and effectively.
One powerful example comes from Don Coffey, a train driver for TransPennine Express, who helped a distressed member of the public. His story highlights the importance of vigilance and empathy in preventing tragedy.
The initiative also includes public awareness campaigns, media reporting guidelines, and community outreach, all aimed at reducing stigma and encouraging early intervention.
Network Rail’s Suicide Prevention Lead, Louise McNally, said:
“The number of life-saving interventions on the railway has doubled since the partnership first began in 2010, a powerful demonstration of the impact of our partnership with Samaritans across the rail network. Don’s story is a reminder that the railway is not just a place of work or travel, but also a community where small acts of compassion can truly save lives.
“Our Rail Suicide Prevention Programme helps the entire industry to respond effectively to people in distress, while also providing invaluable support to staff involved in these difficult incidents.”
Network Rail and Samaritans are encouraging everyone to:
- Learn the signs of emotional distress
- Engage safely and compassionately
- Contact professional support services when needed
This year’s message is clear: everyone has a role to play in suicide prevention. Whether you're a commuter, rail worker, or passer-by, your awareness and action could save a life.
Image credit: iStock
