Work taking place on track

Passenger survey set up ahead of improvement works in Scotland

A campaign has been launched to help passengers in Scotland to plan their journeys during an eight-week rail closure.

Major improvement work is set to take place between Rutherglen and the Exhibition Centre on the track, tunnels and overhead line equipment.

This will mean the line will be closed between 13th March and 8th May 2022 with no services running whilst work takes place.

Many services which would operate via Glasgow Central Low Level will be diverted into Glasgow Queen Street Low Level or Glasgow Central High Level.

Revised services will run on all routes whilst the work takes place.

Journey times could also be extended on some services to allow for trains taking a diverted route.

Ahead of the improvement work beginning ScotRail set up a dedicated webpage complete with a passenger survey.

Michael McArthur, Project Manager at Network Rail spoke on the importance of the improvement works.

Mr McArthur said: “The investment we’re making in upgrading the Argyle line is part of our commitment to running a safe, punctual and modern railway.

“Our improvement works on the route will mean services are less likely to experience disruption and delays, making rail travel even more reliable for passengers.

“We’d like to thank all passengers for their patience and understanding while we carry out this vital work.”

David Simpson, ScotRail Operations Director explained how ScotRail’s survey and the improvement works will help create a better service for passengers moving forward.

Mr Simpson said: “The passenger survey is the best way we can find out from customers how they are likely to use the rail network in the future.

“We encourage as many people as possible to complete it on our website.

“This essential work is part of our ongoing commitment to making journeys more reliable and comfortable for our customers.

“We appreciate their patience while the improvements are completed.”

More information on the planned upgrade work and ScotRail’s passenger survey can be found at: https://scotrail.eu.qualtrics.com/jfe/form/SV_8A2PrgXkOnVVGcu.

 

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