£1.7m invested by TransPennine Express into further cleaning measures

£1.7m invested by TransPennine Express into further cleaning measures

An efficient cleaning programme is already in place, but the extra uplift will see more than 9,400 further cleaning hours, allowing a dedicated team of Train Presentation Operatives at every TPE station and on each train when it reaches its destination. This enhancement represents a 70% upsurge on pre-Covid-19 cleaning.

As a result, 57 new positions are being created across the North in: Cleethorpes, Grimsby, Huddersfield, Hull, Liverpool, Manchester, Newcastle, Preston, Scunthorpe, Selby, Stalybridge, Sheffield and York. Applications for these roles are now open.

Along with the bringing in of extra staff, the enhanced programme will see an increase in overnight cleaning plus extended cleaning hours at all TPE stations. Toilet attendants will also be introduced at larger stations including Huddersfield, Hull and Manchester Airport.

With the cleaning programme in place, social distancing on trains and in stations, plus ‘We’re Good to Go’ accreditation from Visit Britain, TPE says passengers can feel safe when travelling.

Kathryn O’Brien, Customer Experience Director for TransPennine Express commented: “We are thrilled to announce the creation of nearly 60 new jobs plus an additional £1.7million investment in providing further protection for customers across the North.

“Since the start of the pandemic, our team has been working tremendously hard to keep people safe with increased cleaning in place onboard trains and at stations and a real focus on common touchpoints like handrails, door buttons and ticket vending machines. This added investment will allow us to enhance the level of cleaning we provide giving those travelling on our services extra peace of mind.” 

Emma Teale, Customer Experience Manager for TransPennine Express said: “We are looking for customer-focused people to join our team from across the communities we operate in, so if you are great at providing excellent customer service and take pride in your work then we would love to work with you.”

RTM Aug/Sept 21

RTM JUN/JUL 21

Milestones | The markers of success which HS2 is targeting over the coming years

Our August/September 2021 edition of RTM covers many of the changing aspects of the rail industry, including key changes involving infrastructure and stations. Read our breakdown of the key milestones with HS2 between now and 2024, while elsewhere we investigate the role which hydrogen fuels could have on UK rolling stock. We also delve into the ever-growing digital world of the rail industry, while from Page 65 onwards, we include our Railtex / Infrarail 2021 supplement – your chance to gain a wealth of valuable information about the exhibition, right at your fingertips.

Videos...

View all videos
Net Zero Rail

RTM365 Online Festival

Net Zero Rail
21st October 2021

The net-zero mission is only just getting started. Join #RTM365 on the 21st October to join the journey as we unite with industry leaders and energy experts to determine the 'green' future of the rail industry.

Podcast

The Green Rail Revolution

Maria Machancoses, Director of Midlands Connect discusses the importance of HS2 to the Midlands and the UK, their collaborative work with the Department for Transport, and how we need to embrace the railways again.

More articles...

View all