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GTR continues PPM improvement as First Hull still struggles

First Hull Trains has slipped to being the worst performing operator in Network Rail’s PPM statistics for period 2 2017-18, as GTR saw a marked improvement in performance from last year.

It follows news last month that in period 1 2017-18, GTR was no longer the worst performing TOC after two years at the bottom of the table, and today’s figures show that it maintained this record in period 2.

For the period between 30 April and 27 May, First Hull’s PPM (the proportion of trains that arrived at their terminating station on time) fell to 82.2, a fall from the same period last year where the figure stood at 86.8. However, as Hull Trains operates a smaller number of services any cancelled or delayed trains can impact the PPM figure more severely than for larger TOCs.

ppm screenshot

GTR, despite continued industrial action, saw a bigger increase in PPM from period 2 in 2016-17 than any other TOC, going up from 78.1 to 85.5. However, GTR did still have a poor annual moving average for the year between period 2 2016-17 and period 2 2017-18, at 74.8 – some way below the national average of 87.8.

The national PPM average also saw a slight increase, going up from 89.8 to 91.2 in period 2 for this year.

GTR also saw an improvement to its cancellation and significant lateness (CaSL) figure, dropping from 7.4 last year to 4.3 this year – equal with TfL for the most cancelled or late trains. Chiltern Railways had the least number of CaSL services, as only 1% of trains were not on time, considerably better than the national average of 2.6.

Elsewhere in the statistics, Long Distance journeys were the worst for arriving on time as on average, trains were on average 4.7 minutes late.

Top Image: Johnny Green, PA Images

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Lutz   07/06/2017 at 21:57

Always disappointed by these figures; the trends appear to reflect the impact of adverse weather but otherwise do not change (apart from industrial action, or failures on the part of NR). Still not even getting to two nines, let alone 5 x 9s.

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