09.06.15
Caledonian Sleeper performance under Serco down on 2014
The Caledonian Sleeper performance continues to trend downward under Serco in the latest operator PPM figures, published by Network Rail.
The operator’s latest PPM figure, for Period 2 (3 May to 30 May 2015), is 91.7%. This is significantly lower than the 98.2% it posted a year ago as part of ScotRail, however it is an improvement on the 88.8% from last month.
From 1 April 2015, the Caledonian Sleeper franchise operated its first service as an independent franchise under Serco.
RTM asked Caledonian Sleeper for comment but had not received a response by the time of publication.
Overall, the national performance on the railways for Period 2 has improved over Period 1, rising from 91.2% to 91.8% – which is the same figure as Period 2 last year.
The latest figures show that once again Southern was the worst-performing operator, recording a PPM of 86.4%. However, this is an improvement on the 83.9% in Period 1 2015, and the 80.1% it achieved in Period 13 2014.
Virgin Trains West Coast showed the biggest year-on-year improvement, rising from a PPM of 78.6% in Period 2 of 2014 to 89.3% in the same period this year.
The Delay Split figures, which show who was responsible for train delays of three minutes or more, once again attributed the vast majority of delays to Network Rail due to infrastructure, operations or external issues.
However two operators were responsible for more than half of their own delays in Period 2: Chiltern with 53% and Merseyrail with 54%. Both these operators score highly on overall punctuality, however.
CrossCountry fell victim to other TOCs, with over a quarter (26%) of its delays being caused by other train operators. The nature of its routes means it has interactions and possible conflicts with far more operators than the others.
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