Latest Rail News

17.07.18

More delays hit GTR after third timetable in two months, leaving passengers furious

Services on the renewed timetable for struggling rail firm GTR have already been hit by a spate of cancellations despite the operator introducing its third timetable in two months.

Networks under GTR’s control— Southern, Thameslink, and Greater Northern— were marred by disruption after the TOC claimed the new schedule, introduced last weekend, would provide a “more robust and reliable service” following the chaotic timetable shake-up on 20 May.

Passengers took to social media to air their grievances, with many posting images of the GTR app showing a swathe of delayed or cancelled services during their morning commute.

One user wrote: “Dear #Thameslink. This week was supposed to be the start of your new strong & stable (if hugely reduced) timetable. And yet there still appear to be huge crowds & delays to trains. Could you please help me out with why? Confused Of Harpenden #saveHPDtrains @TLRailUK @IanProsser7.”

GTR’s public grilling on social media is nothing new: last week, for example, a manager was lambasted on social media after taking up two seats on a packed train.

Following the new timetable implemented on Sunday, passengers complained of scores of services being disrupted.

And even those who were able to get on a train were greeted with packed-out carriages and no seats available.

Last week it was announced that GTR would be scrapping plans for winter timetables to prevent another fiasco from reoccurring.

Enjoying RTM? Subscribe here to receive our weekly news updates or click here to receive a copy of the magazine!

Comments

There are no comments. Why not be the first?

Add your comment

 

related

Rail industry Focus

  • 02/11/2019Monica Barbosa: Women In Rail

    Director of business development and communications at Xrail, Monica Barbosa, thinks women are missing out on exciting opportunities because the lack of gender diversity in the rail industry.
  • 01/11/2019The dangers of fatigues

    Working long hours, poor health, too little sleep, a demanding job and more can all make us tired and affect our mental and physical performance – and when we’re fatigued we make more...
View all News

Comment

The challenge of completing Crossrail

05/07/2019The challenge of completing Crossrail

With a new plan now in place to deliver Crossrail, Hedley Ayres, National Audit Office manager, major projects and programmes, takes a look at ho... more >
Preparing the industry to deliver trains for the future

04/07/2019Preparing the industry to deliver trains for the future

The move to decarbonise the rail network involves shifting to cleaner modes of traction by 2050. David Clarke, technical director at the Railway ... more >

'the sleepers' blog

Maximising efficiency requires investment in data, but it’s rewards for rail could be extensive

14/11/2019Maximising efficiency requires investment in data, but it’s rewards for rail could be extensive

Rail Technology Magazine’s Matt Roberts explains the significant role data can play within the future development of the rail industry. Standing as a cornerstone of the UK transport network, the rail industry is forever striving to in... more >
read more blog posts from 'the sleeper' >

Interviews

Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

24/06/2019Andrew Haines, CE of Network Rail, tells BBC News his organisation could issue future rail franchises

Andrew Haines, the Chief Executive of Network Rail, has told the Today programme on Radio 4's BBC’s flagship news programme that he would not rule out his organisation issuing future r... more >
Malcolm Holmes, executive director of West Midlands Rail Executive, announced as TCR Midlands speaker in Birmingham

24/06/2019Malcolm Holmes, executive director of West Midlands Rail Executive, announced as TCR Midlands speaker in Birmingham

Ahead of his appearance, Malcolm Holmes spoke with Rail Technology Magazine about what key leaders in the industry were doing to improve rail in the Midlands. He said: “It’s very... more >