Latest Rail News

27.07.16

GTR threatened with station staff strikes over ticket office closures

The beleaguered Govia Thameslink Railway (GTR) franchise is facing the possibility of further strikes as RMT ballots station staff over planned ticket office closures.

RMT has already led conductor strikes on Southern, owned by GTR. The ongoing industrial dispute, in which both sides have failed to reach a resolution, has contributed to widespread delays, forcing Southern to cancel 341 services a day.

Southern is also the lowest-ranked company in the UK for passenger satisfaction, whilst GTR had the lowest performance and punctuality measure in the latest figures.

RMT has now opened a ballot, which will run until 16 August, over plans to close ticket offices at 83 stations.

Ticket office staff will be given the new role of station host, which will require them to assist passengers, operate the gateline and help with maintenance and cleaning as well as selling tickets.

RMT claims that the closures will lead to the loss of 130 jobs, that GTR had not offered a pay increase for the remaining staff and that the changes could make their working conditions more dangerous.

But GTR has refuted the allegations saying instead that affected staff would receive an uplift in salary or an increased allowance, there would be no compulsory redundancies, and it would safeguard staff safety.

The union said it was not clear where staff would be offered new jobs in places such as the Southern metro area where all ticket offices will close, and there is no guarantee that jobs will not be lost in the future.

Keith Jipps, passenger services director at GTR, said: “The RMT’s threat of further industrial action is entirely unwarranted and clearly another bid by the union to disrupt passengers and GTR across as many parts of our franchise as possible.”

(Image c. Andrew Matthews)

Have you got a story to tell? Would you like to become an RTM columnist? If so, click here.

Comments

There are no comments. Why not be the first?

Add your comment

 

related

rail technology magazine tv

more videos >

latest rail news

Dawlish railway may be ‘moved out to sea’ to protect it from storms under new proposals

13/06/2019Dawlish railway may be ‘moved out to sea’ to protect it from storms under new proposals

The storm-battered Dawlish rail line could be “moved out to sea” and away from the “hazard” of the cliffs under new plans... more >
TfL awards contract for new DLR fleet to replace 30-year-old trains

12/06/2019TfL awards contract for new DLR fleet to replace 30-year-old trains

TfL has awarded a contract for 43 new trains to replace the oldest rolling stock on the Docklands Light Railway (DLR), with the first scheduled t... more >
Hitachi trains for Happy trains

10/06/2019Hitachi trains for Happy trains

ScotRail project manager Kirsty Devlin discusses the withdrawal of Class 365s, to be replaced with the brand-new Class 385 fleet. While Scot... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

rail industry focus

View all News

interviews

Advancing the rail industry with management degree apprenticeships

08/05/2019Advancing the rail industry with management degree apprenticeships

In answering the pressing questions of how current and future generations of managers can provide solutions to high-profile infrastructure projec... more >
Women in rail - is the industry on the right track?

12/03/2019Women in rail - is the industry on the right track?

RTM sits down with Samantha Smith, sole female member of the TransPennine Route Upgrade Alliance Leadership Team, to find out more about encourag... more >
TfN Strategic Transport Plan: not just for transport's sake

22/01/2019TfN Strategic Transport Plan: not just for transport's sake

Peter Molyneux, Transport for the North’s (TfN’s) strategic roads director, has been leading on the development of the seven economic... more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. ... more > more last word articles >

'the sleepers' daily blog

Apprentice to Co-leading the Rail Sector Deal

05/06/2019Apprentice to Co-leading the Rail Sector Deal

In a series of Q&A’s with key speakers on the run up to TransCityRail Midlands, we caught up with TransCityRail panellist and Amey&rsqu... more >
read more blog posts from 'the sleeper' >

comment

Hitachi trains for Happy trains

10/06/2019Hitachi trains for Happy trains

ScotRail project manager Kirsty Devlin discusses the withdrawal of Class 365s, to be replaced with the brand-new Class 385 fleet. While Scot... more >
Malcolm Holmes on new stations for the Black Country

10/06/2019Malcolm Holmes on new stations for the Black Country

Malcolm Holmes, executive director of the West Midlands Rail Executive, described the new stations set to be built for the Black Country region o... more >
The skills bottleneck: Dealing with growing apprenticeship demand

10/06/2019The skills bottleneck: Dealing with growing apprenticeship demand

Richard Turner, head of apprenticeships at Network Rail, details the reasons for growing apprenticeship demand in the rail sector over the coming... more >
A train journey on the Midland Main Line 15 years from now…

10/06/2019A train journey on the Midland Main Line 15 years from now…

Chris Hobson, director of policy and external affairs at the East Midlands Chamber, talks in detail about what travelling through the region will... more >