Hattersley station grand opening, via Northern

Hattersley station upgrades complete, improving the passenger experience

The transformation of Hattersley station in Tameside is officially complete, resulting with improved facilities and accessibility for Northern Passengers.

This package of improvement works has delivered a new and improved waiting area, which also encompasses workspaces and seating availability. Accompanying this is a fully accessible toilet facility that has been installed, featuring a baby changing space, grab rails and an audio description for customers with visual impairments.

Passengers who require the use of this new facility can gain access via either a radar key, a train ticket QR code or video access linked directly to Northern’s 24hr customer contact centre. The improved accessibility for those less abled will offer a newfound autonomy within rail travel that has previously been neglected. In case of emergency, there have also been reactionary measures implemented such as user activated multiple distress cords and low-level panic buttons. 

Chris Jackson, regional director at Northern, added:

“The significant improvements to Hattersley station will help to enhance the overall experience for our customers – whether that’s buying a ticket, waiting for a train, or getting information about our services.”

This scheme of improvement works has come from a £750,000 funding grant given to Tameside Council from the Greater Manchester Combined Authority, through the Manchester Growth and Reform Plan Transport Strategy and Investment Plan.

Cllrs Jacqueline North, Tameside council deputy executive leader and chair of the Hattersley Land Board, and Jan Jackson, Tameside council executive member for planning, transport and connectivity, said:

“The works to the train station are an important part of the projects undertaken so far to improve Hattersley. Providing a modern and sustainable ticket office ensures we are supporting essential public transport networks across Tameside and its great news for residents. Adding this to the projects already transforming and bringing new homes helps to continue make Hattersley a great place to live and work.”

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