Fares, rail policy and DfT news

Passengers facing 3.6% rail fare hike from next year

Passengers facing 3.6% rail fare hike from next year

15.08.17: Passengers are set to see an unprecedented rise of 3.6% on regulated rail fares from January 2018, government statistics have today revealed – the largest hike since 2011 and significantly over this year’s 2.3% figure. The Offic...

Passengers paying more for cost of the railway than five years ago

Passengers paying more for cost of the railway than five years ago

14.08.17: Train companies operating margins as a proportion of revenue are now lower than they were when franchising began, statistics released by the Rail Delivery Group have shown. The organisation stated that around 97p of every pound collected fr...

RDG to start roll-out of digital railcards

RDG to start roll-out of digital railcards

08.08.17: A new innovation by the Rail Delivery Group (RDG) is set to ensure that passengers will never miss out on a discount from a railcard again, as they will soon be able to store it digitally on their phones. For the first time, passengers will...

Industry leaders commit to creation of complaints Ombudsman

Industry leaders commit to creation of complaints Ombudsman

07.08.17: Industry leading companies have this week voiced their commitment to introducing an independent Ombudsman to investigate and rule on unresolved customer complaints on the UK’s rail network. In a statement, the Rail Delivery Group (RDG...

London passengers left fuming at news of increasing fares

London passengers left fuming at news of increasing fares

19.07.17: An influential transport watchdog has said that commuters in and around London will be left frustrated by the news that national rail fares will rise 2.6% in line with inflation. It follows transport secretary Chris Grayling revealing that...

Lilian Greenwood named new Transport Select Committee chair

Lilian Greenwood named new Transport Select Committee chair

13.07.17: Lilian Greenwood has been narrowly elected as the new chair of the Transport Select Committee in the House of Commons. The MP for Nottingham South fought off competition from four Labour party colleagues – Geraint Davies, Clive Efford...

DfT considers measures to reduce ‘safeguarding’ controls around HS1

DfT considers measures to reduce ‘safeguarding’ controls around HS1

06.07.17: A public consultation to look into lifting development restrictions around the site of HS1 will be opened by the DfT on Monday. The route, which was completed in 2007, runs between London St Pancras and the Channel Tunnel and is protected u...

GTR rolls out automatic delay compensation system for smartcard customers

GTR rolls out automatic delay compensation system for smartcard customers

06.07.17: GTR has this week announced a new system that will allow customers using a ‘key smartcard’ to be automatically compensated for delays to services of 15 minutes or more. Passenger on Great Northern and Thameslink who use the smar...

Supply chain raises concerns of Industrial Strategy delay

Supply chain raises concerns of Industrial Strategy delay

11.05.17: Senior members of the supply chain have raised concerns this week at Railtex that there could be delays to the Industrial Strategy, and that changing government priorities could force the important issue down the political agenda. Answering...

Virgin unveils new ticketing structure to save customers £7.1m a year

Virgin unveils new ticketing structure to save customers £7.1m a year

03.05.17: Virgin Trains has announced changes to its advanced ticketing prices that could lead to customers saving around £7.1m per year. Services on the East Coast will now allow customers to take advantage of cheaper advance fares on the day...

South East Flexible Ticketing programme soars millions over budget

South East Flexible Ticketing programme soars millions over budget

20.04.17: The South East Flexible Ticketing Programme (SEFT) has gone millions over budget and has failed to hit a number of its original key targets, a review of the programme conducted by the National Audit Office (NAO) has found. Originally, the p...

Many Southern passengers still unaware of compensation schemes

Many Southern passengers still unaware of compensation schemes

07.04.17: Concern has been raised that many Southern Rail commuters are still unaware of the compensation they are owed due to missed or delayed services on the operator’s trains, a survey released by Transport Focus (TF) has today stated. TF a...

International Standard for Collaborative Working in Business launched

International Standard for Collaborative Working in Business launched

31.03.17: A new International Standard for Collaborative Business relationships was launched this week at the Shard, as the Institute for Collaborative Working (ICW) alongside the Warwick Business School and British Standards Institute (BSI) made the anno...

Whitehall dismisses plans for further rail devolution to Wales

Whitehall dismisses plans for further rail devolution to Wales

31.03.17: Central government has rejected plans for further devolution of rail powers and responsibilities to Wales, the Welsh Affairs Committee has today confirmed. In January, Welsh MPs submitted a request for devolution to the region as it cited a...

ORR: Rail fares rise below inflation for second successive year

ORR: Rail fares rise below inflation for second successive year

30.03.17: Rail fares have risen below inflation for the second year in a row, new statistics released by the Office of Rail and Road (ORR) have today revealed. The news follows a radical overhaul of ticketing that was introduced at the start of Febru...

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ORBIS: Turning track data into intelligence

22/01/2019ORBIS: Turning track data into intelligence

Track engineer Dan Collins explains how an app and an iPad are transforming track maintenance in Network Rail’s Western route. Carryin... more >
TfN Strategic Transport Plan: not just for transport's sake

22/01/2019TfN Strategic Transport Plan: not just for transport's sake

Peter Molyneux, Transport for the North’s (TfN’s) strategic roads director, has been leading on the development of the seven economic... more >
Trashing the 'ticket' train of thought

22/01/2019Trashing the 'ticket' train of thought

techUK recently published its Future Mobility Services report in which it presented its vision of a multimodal, digitally-enabled, and customer-f... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

Trashing the 'ticket' train of thought

22/01/2019Trashing the 'ticket' train of thought

techUK recently published its Future Mobility Services report in which it presented its vision of a multimodal, digitally-enabled, and customer-focused transport ecosystem – with the rail sector forming a major part of this. Jessica Russell, techUK’s programme manager for the Transport and Smart Cities groups under SmarterUK, repor... more >
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ORBIS: Turning track data into intelligence

22/01/2019ORBIS: Turning track data into intelligence

Track engineer Dan Collins explains how an app and an iPad are transforming track maintenance in Network Rail’s Western route. Carryin... more >
Siemens Deep Tube: Keeping London moving

22/01/2019Siemens Deep Tube: Keeping London moving

Paul Baines, sales director for rolling stock at Siemens Mobility Ltd, expands on the many benefits of the £1.5bn Deep Tube rolling stock c... more >
Guarding against the theft of survey equipment

22/01/2019Guarding against the theft of survey equipment

The high value of survey equipment used to collect geospatial data on the railways is increasingly attractive to opportunistic criminals. The Sur... more >
Repoint: revolutionising track switch

15/01/2019Repoint: revolutionising track switch

Sam Bemment, senior R&D engineer at Loughborough University, brings us an update on the Repoint project – a scheme which has transforme... more >

rail industry focus

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interviews

TfN Strategic Transport Plan: not just for transport's sake

22/01/2019TfN Strategic Transport Plan: not just for transport's sake

Peter Molyneux, Transport for the North’s (TfN’s) strategic roads director, has been leading on the development of the seven economic... more >