Fares, rail policy and DfT news

Lilian Greenwood named new Transport Select Committee chair

Lilian Greenwood named new Transport Select Committee chair

13.07.17: Lilian Greenwood has been narrowly elected as the new chair of the Transport Select Committee in the House of Commons. The MP for Nottingham South fought off competition from four Labour party colleagues – Geraint Davies, Clive Efford...

DfT considers measures to reduce ‘safeguarding’ controls around HS1

DfT considers measures to reduce ‘safeguarding’ controls around HS1

06.07.17: A public consultation to look into lifting development restrictions around the site of HS1 will be opened by the DfT on Monday. The route, which was completed in 2007, runs between London St Pancras and the Channel Tunnel and is protected u...

GTR rolls out automatic delay compensation system for smartcard customers

GTR rolls out automatic delay compensation system for smartcard customers

06.07.17: GTR has this week announced a new system that will allow customers using a ‘key smartcard’ to be automatically compensated for delays to services of 15 minutes or more. Passenger on Great Northern and Thameslink who use the smar...

Supply chain raises concerns of Industrial Strategy delay

Supply chain raises concerns of Industrial Strategy delay

11.05.17: Senior members of the supply chain have raised concerns this week at Railtex that there could be delays to the Industrial Strategy, and that changing government priorities could force the important issue down the political agenda. Answering...

Virgin unveils new ticketing structure to save customers £7.1m a year

Virgin unveils new ticketing structure to save customers £7.1m a year

03.05.17: Virgin Trains has announced changes to its advanced ticketing prices that could lead to customers saving around £7.1m per year. Services on the East Coast will now allow customers to take advantage of cheaper advance fares on the day...

South East Flexible Ticketing programme soars millions over budget

South East Flexible Ticketing programme soars millions over budget

20.04.17: The South East Flexible Ticketing Programme (SEFT) has gone millions over budget and has failed to hit a number of its original key targets, a review of the programme conducted by the National Audit Office (NAO) has found. Originally, the p...

Many Southern passengers still unaware of compensation schemes

Many Southern passengers still unaware of compensation schemes

07.04.17: Concern has been raised that many Southern Rail commuters are still unaware of the compensation they are owed due to missed or delayed services on the operator’s trains, a survey released by Transport Focus (TF) has today stated. TF a...

International Standard for Collaborative Working in Business launched

International Standard for Collaborative Working in Business launched

31.03.17: A new International Standard for Collaborative Business relationships was launched this week at the Shard, as the Institute for Collaborative Working (ICW) alongside the Warwick Business School and British Standards Institute (BSI) made the anno...

Whitehall dismisses plans for further rail devolution to Wales

Whitehall dismisses plans for further rail devolution to Wales

31.03.17: Central government has rejected plans for further devolution of rail powers and responsibilities to Wales, the Welsh Affairs Committee has today confirmed. In January, Welsh MPs submitted a request for devolution to the region as it cited a...

ORR: Rail fares rise below inflation for second successive year

ORR: Rail fares rise below inflation for second successive year

30.03.17: Rail fares have risen below inflation for the second year in a row, new statistics released by the Office of Rail and Road (ORR) have today revealed. The news follows a radical overhaul of ticketing that was introduced at the start of Febru...

Almost 1.5 million eTickets sold six months after introduction

Almost 1.5 million eTickets sold six months after introduction

27.03.17: Newly released figures of eTicket sales have shown that over one million have been sold since the modern system was first implemented last year. The eTicket scheme, which was first offered to customers by Virgin Trains West Coast in August...

Overcoming the challenges of e-ticketing

Overcoming the challenges of e-ticketing

23.03.17: Justin Stenner, head of technology for Heathrow Express, considers the  benefits and drawbacks of implementing e-ticketing on rail services. Setting up e-ticketing should be easy – right? Make an app, get users to sign up, job do...

Forgetful passengers to be refunded railcard penalties

Forgetful passengers to be refunded railcard penalties

22.03.17: A new scheme will allow passengers who are charged extra for travelling without a railcard to claim their money back at least once per year, effective immediately, the Rail Delivery Group (RDG) has announced. Passengers carrying a railcard...

Automatic compensation to be rolled out on Northern, TPE and East Anglia shortly

Automatic compensation to be rolled out on Northern, TPE and East Anglia shortly

21.03.17: Several franchises have made commitments to the DfT to pay automatic compensation to customers in some way this year, the department has told an influential group of MPs. Addressing the Transport Select Committee inquiry about rail compensa...

Pioneering scheme equips Edinburgh Airport to sell London rail tickets

Pioneering scheme equips Edinburgh Airport to sell London rail tickets

20.03.17: Passengers travelling from Edinburgh to London’s airports will for the first time be able to purchase their express rail tickets into the capital from ticket agents in Scotland. The idea has been brought in to encourage passengers to...

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Bid to reopen Bristol line rejected by DfT

18/05/2018Bid to reopen Bristol line rejected by DfT

Proposals to fund the re-opening of a Somerset rail line have been halted by the government’s refusal to finance the plans. As part of... more >
Welsh trains £200k makeover set to start

18/05/2018Welsh trains £200k makeover set to start

Work begins today on an 18-month programme to modernise fleets of Welsh trains. A £200,000 investment from Arriva Trains Wales (ATW), ... more >
Every single service affected by major GTR timetable shakeup

18/05/2018Every single service affected by major GTR timetable shakeup

Govia Thameslink Railway (GTR) will change the times of every single service as part of its Rail Plan 20/20 programme. In order to run an additi... more >

editor's comment

23/01/2018Out with the old...

Despite a few disappointing policy announcements, especially for the electrification aficionados amongst us, 2017 was, like Darren Caplan writes on page 20, a year generally marked by positive news for the rail industry. We polished off the iconic Ordsall Chord (p32), hit some solid milestones on Thameslink (p40), progressed on ambitious rolling stock orders (p16), and finally started moving forward on HS2 (p14) ‒ paving the way for a New Ye... read more >

last word

Encouraging youngsters to be safe on the railway

Encouraging youngsters to be safe on the railway

This summer, Arriva Group's CrossCountry and the Scout Association joined to launch a new partnership to promote rail safety among young people. Chris Leech MBE, business community manager at the... more > more last word articles >

'the sleepers' daily blog

How biometrics can help improve health and safety measures on railway construction projects

20/03/2018How biometrics can help improve health and safety measures on railway construction projects

ADVERTISEMENT FEATURE Biometric identity, time and attendance specialists Donseed looks at how biometric technology is already starting to enhance health and safety measures on railway construction projects. Advances in technology are starting to transform the way in which the rail network in the UK is managed, operated and maintained.... more >
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comment

Rail: A woman’s world

18/05/2018Rail: A woman’s world

RTM’s Sacha Rowlands reports from a panel debate where six of the industry’s leading figures convened to discuss the fundamental issu... more >
Gordon Wakeford: The rail industrial revolution

18/05/2018Gordon Wakeford: The rail industrial revolution

Gordon Wakeford, managing director of the Siemens Mobility Division, explains how the company plans to make Yorkshire the base for the new U... more >
A year of change for the north

18/05/2018A year of change for the north

Achieving statutory status represents a landmark moment for northern transport and will have an enormous impact on what be achieved over the comi... more >
Make way for the D-Train

15/05/2018Make way for the D-Train

Adrian Shooter, chairman of Vivarail and former chairman of Chiltern Railways, provides an exclusive update on D-Train technology and talks about... more >

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interviews

Transforming travel in the north west

06/02/2018Transforming travel in the north west

RTM’s Josh Mines talks to Robin Davis, head of new trains at TransPennine Express (TPE), about the huge rolling stock change journey the co... more >